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    ALDEN

    Footwear
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    • madmondayM
      madmonday
      Raw and Unwashed
      Joined:

      NP seawolf u deserve those cudos.

      on to Alden

      my issues were never with the quality or lack of quality of Alden, it was always the way they dealt with customer service. i support people i "think" i like & as such haven't bought an item from them since a friend had issues with them.  It came down to my not wanting to support a company who didn't stand with the product they produce or even worse put me through the ringer to address a concern i have with a product i spend my money on.

      with that said, i still have 2 pairs &  they are my "nice" or "dress-up" footwear . . . which means i never wear them

      head high, middle finger higher

      last edited by 1 Reply Last reply Reply Quote 0
      • summ3rhaysS
        summ3rhays
        Joined:

        @grandmasterben My one pair of Alden are the Indy boots. I would highly recommend and I've worn mine often for 2+ yrs. Zero issues or complaints.

        IG: summ3rhays & Indigobleed

        last edited by 1 Reply Last reply Reply Quote 0
        • tigerpacT
          tigerpac
          Joined:

          I've never heard the quality being described as a joke.  I have 3 pairs and they're among the best.  Now the customer service… that's another matter.

          last edited by 1 Reply Last reply Reply Quote 0
          • arrowA
            arrow
            Joined:

            to my knowledge, no other US shoe maker uses steel shank for support.  Please correct me if I'm wrong.
            To me that is the key in providing the comfort.  Even the suede chukkas feel solid.

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            • GilesG
              Giles
              IHUK Crew
              Joined:

              By shoemaker, do you also mean bootmaker?

              If so, Wesco use a Non corrosive steel shank

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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              • S
                superfuzz
                Joined:

                I think there have been some issues with Alden quality control since they have blown up over the last few years or so. I've never had any quality problems. But it had been a few years since I bought a pair.

                Sent from my iPhone using Tapatalk

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                • A
                  aho
                  Joined:

                  I wore my 405's through an abusive two years straight as my daily work beater pair (including two Chicago winters, salt and all) and aside from needing a complete resole, haven't had any major issues with them. In that time however, I did go through 4 pairs of their waxed laces (which really do suck), and had some bending on the speed hooks which were easily fixed when I took them in for the resole. The leather is surprisingly durable and I honestly didn't take care of the boots at all in those two years!

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                  • arrowA
                    arrow
                    Joined:

                    Thanks for the clarification Giles.  What I meant to say is, are there other Alden-like companies that uses steel shank for their dress / casual shoe line?

                    Companies like Allen Edmonds come to mind and they don't integrate steel shank in their shoe manufacturing.

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                    • D
                      denimeric
                      Joined:

                      [*

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                      • seawolfS
                        seawolf
                        Mod Squad
                        Joined:

                        Um…. I don't think that was Giles' point at all.

                        “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                        @zeebeeleather

                        last edited by 1 Reply Last reply Reply Quote 0
                        • seawolfS
                          seawolf
                          Mod Squad
                          Joined:

                          And going back through and reading it again, I'm certain that wan't was he was saying. He was saying it's bullshit that our service members are buying good quality gear (in this case my pair of Aldens) to replace the crappy stuff that we're issued.

                          “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                          @zeebeeleather

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                          • derivative666D
                            derivative666
                            Joined:

                            Exactly,  @denimeric you are misunderstanding what G is saying.

                            "honorable mention to the bearded giant aka derivative666 for being a stand up dude & not changing with the seasons since i've been around these parts" Monday

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                            • D
                              denimeric
                              Joined:

                              Every brand has had or will have some quality issues one time or another.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                I have no idea what @denimeric said as it has been deleted, but what I was saying (or indeed wanted people to hear) is as per @seawolf 's reading of it:

                                He was saying it's bullshit that our service members are buying good quality gear (in this case my pair of Aldens) to replace the crappy stuff that we're issued.

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 Reply Last reply Reply Quote 0
                                • GilesG
                                  Giles
                                  IHUK Crew
                                  Joined:

                                  @denimeric:

                                  And every brand has had or will have some quality issues one time or another.

                                  Of course they do.  And Iron Heart is no exception.  We fuck up some times and it hurts when we do, it really does (you don't want to be anywhere near me when we have let a customer down).  But what defines a brands customer service, is how they deal with the shit.  Being great when everything is going well is easy.  Dealing with shite is not so easy, and some brands are empirically shite at dealing with shite…And I have no time for shite...

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                                  • hajdukH
                                    hajduk
                                    啓蒙家
                                    Joined:

                                    So true…

                                    Sent from my iPhone using Tapatalk

                                    "Ignorance, allied with power, is the most ferocious enemy justice can have" James Baldwin.

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                                    • D
                                      denimeric
                                      Joined:

                                      .

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                                      • D
                                        denimeric
                                        Joined:

                                        .

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                                        • seawolfS
                                          seawolf
                                          Mod Squad
                                          Joined:

                                          "Anyone can hold the helm when the sea is calm."

                                          -Publilius Syrus

                                          “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                                          @zeebeeleather

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • Chiba J.C
                                            Chiba J.
                                            Joined:

                                            Haven't had any problems with any of my Aldens.

                                            My one regret is that I purchased a plain toe boot rather than the Indy. Really wish I had gone Indy.

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