ALDEN
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I know that alden is kinda seen as a joke quality-wise amongst various forums, do you guys think its blown out or proportion and that they at least make good dress shoes? I'm not looking for any essays, just some general thoughts… ill be damned if cigar shell bluchers don't look nice as hell!
interesting.. as part of the discussion, i'm just wondering if those people see it as a joke for it's quality by itself, or compared to other brands such as c&j or others?
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NP seawolf u deserve those cudos.
on to Alden
my issues were never with the quality or lack of quality of Alden, it was always the way they dealt with customer service. i support people i "think" i like & as such haven't bought an item from them since a friend had issues with them. It came down to my not wanting to support a company who didn't stand with the product they produce or even worse put me through the ringer to address a concern i have with a product i spend my money on.
with that said, i still have 2 pairs & they are my "nice" or "dress-up" footwear . . . which means i never wear them
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@grandmasterben My one pair of Alden are the Indy boots. I would highly recommend and I've worn mine often for 2+ yrs. Zero issues or complaints.
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I wore my 405's through an abusive two years straight as my daily work beater pair (including two Chicago winters, salt and all) and aside from needing a complete resole, haven't had any major issues with them. In that time however, I did go through 4 pairs of their waxed laces (which really do suck), and had some bending on the speed hooks which were easily fixed when I took them in for the resole. The leather is surprisingly durable and I honestly didn't take care of the boots at all in those two years!
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Exactly, @denimeric you are misunderstanding what G is saying.
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I have no idea what @denimeric said as it has been deleted, but what I was saying (or indeed wanted people to hear) is as per @seawolf 's reading of it:
He was saying it's bullshit that our service members are buying good quality gear (in this case my pair of Aldens) to replace the crappy stuff that we're issued.
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And every brand has had or will have some quality issues one time or another.
Of course they do. And Iron Heart is no exception. We fuck up some times and it hurts when we do, it really does (you don't want to be anywhere near me when we have let a customer down). But what defines a brands customer service, is how they deal with the shit. Being great when everything is going well is easy. Dealing with shite is not so easy, and some brands are empirically shite at dealing with shite…And I have no time for shite...
