ALDEN

[shoque]

Rumor has it they fell apart after "The Last Crusade", that's why he replaced them in the newest movie.

[thomasnunnally]

Seriously crappy response…they are boots for gods sake!

[nixage]

@Giles:

Response so far:

"If you're using these as a hiking boot I would maybe suggest a different brand. Alden shoes and boots are mainly used for lifestyle and casual functions"

Quite frankly, on a $400plus pair of boots, I'd expect them to last more than 12 wears of almost anything I can think of doing with them.  Christ, Indiana Jones put them through a load more shit than I have.. :D…G

Is that from Alden or the dealer?  Just curious.

[Giles]

From the retailer.  He has aked me to ship them back and see if he can get a credit fron Alden.  So the sorry tale is that I will have paid about USD200 in shipping fee's for a boot that I wore 12 times.  Nice….

[nixage]

that sux.  let us know on what shoe/boot you decide on next.

[hectic]

I never understand shit service, via one simple action you would have remained a delighted Alden customer, now you hate them. Duh.

[Giles]

Beggars belief really….G

[Seul]

@Giles:

Response so far:

"If you're using these as a hiking boot I would maybe suggest a different brand. Alden shoes and boots are mainly used for lifestyle and casual functions"

This lad should be fired, and pelted with the heaviest of Alden boots on his way to his (probably pink) Nissan.

[nameness]

Here I was thinking about getting a pair of Alden Roy boots…  guess I'll be re-thinking that.

[nixage]

I almost wanted to cancel my order, but I think I'll give them a shot.  Seems to be hit or miss.  I can feel Giles' pain though since he's in the UK and it's difficult to send stuff back and forth.

[Chris]

@Seul:

This lad should be fired, and pelted with the heaviest of Alden boots on his way to his (probably pink) Nissan.

Hey! what's wrong with Nissans?

[Beatle]

nameness - the Roy Boot is solid

[Beatle]

I apologize in advance…

[Giles]

You may remember the debacle I had (am still having) with my Alden Indy's.  Welll the retailer has admitted that the last pair were faulty and has been refunded by Alden.  He refuses to give me a refund, offereing me a gift voucher instead.

In the UK the retailer is 100% responsible if he sells faulty goods and the law obliges him to make a full refund, if that is what the consumer wants.

Anyone know what the law is in the US (Oregon to be specific).

G

[hectic]

G, a browse on www.ftc.gov maybe useful. I am sure the state-side crew could improve on that though

[Giles]

I hope so.  I won't need shoes by the time I've waded through that…...G

[Tripleterror]

G
I think it would be worth the plane fare to go and piss through his letter box 
TT

[hectic]

Quite like the idea of an international flight for a refund, just to mess with his head

[hectic]

…if a little self defeating...

[Tripleterror]

Next time G is out in the US, that would scare the shit out of the retailer !
All the way from the UK for a refund  ::)
TT