ALDEN
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I will give credit when it is deserved. The manager of the alden SF shop just called. He informed me he was not present this weekend and apologized for the way the matter was initially handled in his absence. he has shipped out a new pair of 405's and told me not to worry about returning the defective boots until I recieve the new pair on Thursday, and provided paid shipping for them to be returned to them.
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I agree.
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Same here. That's excellent customer service, and I hope we'll hear more stories like this, rather than the ugly ones that we've seen before.
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Recieved my replacement pair Indys today. Interesting to see that This year appears to have a bit taller and more true "mocc toe" toe box. Gonna take comparison pics in the morning to expand on this.
For now however… Must rest, been a trudgingly long week.
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I found this pretty interesting that there would be a change to this classic model. Also the brown Aniline chromexcel is noticeably darker… I am not sure if this will relay in the pictures but the new pair is a very deep almost chocolate brown with only a slight tinge of red as opposed to the old pair of mine -
Thanks for being such great influences guys ::) I caught the boot bug…. ordered a pair of White's for the boot comp but still needed something for work (business casual office job)
Had the chance to get these Alden's for a pretty good price on ebay and couldn't resist - should have em by mid-week next week - thanks a lot guys, my wallet is mad at me now.
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Man are those sweet looking boots!
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A make-up I rarely see… 6 eyelet chukka on TruBalance last (Unionmade store, Bison Leather)
Peterock, Jason (Unionmade) and I were chatting with Nate Humble who is the Alden US West Coast rep at the store party a few years ago and came up with an idea of a six eyelet chukka on Trubalance last. Jason submitted the work order through but we never heard back. Fast forward a few years later…. then this shows up.
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Oddly, not surprised.
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:o not sure I'm to keen on those
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shit, regardless of the horror stories regarding Alden QC that are floating around, I still am very attracted to the Indy boot. Its one of the best looking casual boots out there in my opinion. Doesnt help that I work about 2 blocks from Alden SF either.
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^great boots
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Cleaned up and ready to go back-
I took these in on the 3/23 and got them back on the 4/17. They quoted me 4 weeks and were pretty much dead on. Alden did a really nice job and they look (much) better than they did when new. They also re-did the eyelets because I told them they were destroying laces. Awesome! I feel like I got a pair of boots for free a year later.
Sorry about the color on these pics. I have awful lights in my room and I suck at my camera
congrats on the purchase!
