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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    ALDEN

    Footwear
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    • S
      sirxlaughs
      Joined:

      Wow. Those photos are just…. wow... 😞 .. I hope the retailer does the right thing for you.

      last edited by 1 Reply Last reply Reply Quote 0
      • LuciferL
        Lucifer
        Joined:

        Here is the problem on my shoes:

        To their credit, Alden fixed them up very quick (2-3 weeks), and they are on their way back to me as we speak.

        Seize the day and don't you cry.

        last edited by 1 Reply Last reply Reply Quote 0
        • tatmantallT
          tatmantall
          Joined:

          :o after seeing these pictures I was really thankful that this has not happened to my pair…..

          Until taking my boots off last night before bed I noticed the beginning of similar seperation near the inside ball area of the foot..... 😠 not real thrilled as these are my only pair of boots still in commision. pair of vibergs ordered, hopefully these last until i recieve and these will be going back to Alden. Man, I just can't believe this... I have been loyal to Alden for quite a while with several pairs of cordovan dress shoes

          "I know to you it may sound strange, but I wish it would rain…"- The Temptations

          last edited by 1 Reply Last reply Reply Quote 0
          • LuciferL
            Lucifer
            Joined:

            Mine just came back, complete resole, looks good! Will keep you guys posted.

            Seize the day and don't you cry.

            last edited by 1 Reply Last reply Reply Quote 0
            • derivative666D
              derivative666
              Joined:

              @Lucifer:

              Mine just came back, complete resole, looks good! Will keep you guys posted.

              glad to here!

              "honorable mention to the bearded giant aka derivative666 for being a stand up dude & not changing with the seasons since i've been around these parts" Monday

              last edited by 1 Reply Last reply Reply Quote 0
              • tatmantallT
                tatmantall
                Joined:

                That is good news, been talking to the sf store today and they are suppose to get back with me on Monday.

                "I know to you it may sound strange, but I wish it would rain…"- The Temptations

                last edited by 1 Reply Last reply Reply Quote 0
                • LuciferL
                  Lucifer
                  Joined:

                  Back from repair!

                  Seize the day and don't you cry.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • S
                    sirxlaughs
                    Joined:

                    They look great! Glad to hear you were taken care of

                    last edited by 1 Reply Last reply Reply Quote 0
                    • RagehaverR
                      Ragehaver
                      Joined:

                      The Alden store on Madison just took my 401's back, no questions asked. The guy estimated about a month turn around, so I'll check back in with a fresh resoled pair.  😉

                      last edited by 1 Reply Last reply Reply Quote 0
                      • tatmantallT
                        tatmantall
                        Joined:

                        I will give credit when it is deserved. The manager of the alden SF shop just called. He informed me he was not present this weekend and apologized for the way the matter was initially handled in his absence. he has shipped out a new pair of 405's and told me not to worry about returning the defective boots until I recieve the new pair on Thursday, and provided paid shipping for them to be returned to them.

                        "I know to you it may sound strange, but I wish it would rain…"- The Temptations

                        last edited by 1 Reply Last reply Reply Quote 0
                        • GilesG
                          Giles
                          IHUK Crew
                          Joined:

                          Great result…

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 1 Reply Last reply Reply Quote 0
                          • tatmantallT
                            tatmantall
                            Joined:

                            I agree.

                            "I know to you it may sound strange, but I wish it would rain…"- The Temptations

                            last edited by 1 Reply Last reply Reply Quote 0
                            • ChrisC
                              Chris
                              Raw and Unwashed
                              Joined:

                              Same here.  That's excellent customer service, and I hope we'll hear more stories like this, rather than the ugly ones that we've seen before.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • tatmantallT
                                tatmantall
                                Joined:

                                Recieved my replacement pair Indys today. Interesting to see that This year appears to have a bit taller and more true "mocc toe" toe box. Gonna take comparison pics in the morning to expand on this.

                                For now however… Must rest, been a trudgingly long week.

                                "I know to you it may sound strange, but I wish it would rain…"- The Temptations

                                last edited by 1 Reply Last reply Reply Quote 0
                                • tatmantallT
                                  tatmantall
                                  Joined:



                                  I found this pretty interesting that there would be a change to this classic model. Also the brown Aniline chromexcel is noticeably darker… I am not sure if this will relay in the pictures but the new pair is a very deep almost chocolate brown with only a slight tinge of red as opposed to the old pair of mine

                                  "I know to you it may sound strange, but I wish it would rain…"- The Temptations

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • tigerpacT
                                    tigerpac
                                    Joined:

                                    Thanks for being such great influences guys  ::)  I caught the boot bug…. ordered a pair of White's for the boot comp but still needed something for work (business casual office job)

                                    Had the chance to get these Alden's for a pretty good price on ebay and couldn't resist - should have em by mid-week next week - thanks a lot guys, my wallet is mad at me now.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • summ3rhaysS
                                      summ3rhays
                                      Joined:

                                      Man are those sweet looking boots!

                                      IG: summ3rhays & Indigobleed

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                                      • Finn666F
                                        Finn666
                                        Joined:

                                        ha, was watching the exact same pair on ebay tbh. 🙂 congrats on the purchase!

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • arrowA
                                          arrow
                                          Joined:

                                          A make-up I rarely see… 6 eyelet chukka on TruBalance last (Unionmade store, Bison Leather)

                                          Peterock, Jason (Unionmade) and I were chatting with Nate Humble who is the Alden US West Coast rep at the store party a few years ago and came up with an idea of a six eyelet chukka on Trubalance last.  Jason submitted the work order through but we never heard back.  Fast forward a few years later…. then this shows up.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • SeulS
                                            Seul
                                            Joined:

                                            I love those…

                                            last edited by 1 Reply Last reply Reply Quote 0
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