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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • ?
      Guest
      Joined:

      @joesaintjohn:

      You guys know me. I'm an extremely positive and jovial person. I'm so fucking pissed right now, I can't see straight. I just got the shittiest most condescending email from FourHorsemen. I can't believe how some people step over dollars to pick up dimes when it comes to taking care of customers. Why would someone be so nasty to people wanting to do business with their company.

      They've taken two weeks to respond to e-mails on two occasions with me. I've actually been quite disappointed in the customer service of some of our–Read: Canadian--major men's fashion boutiques in the last couple of years.

      last edited by 1 Reply Last reply Reply Quote 0
      • ChrisC
        Chris
        Raw and Unwashed
        Joined:

        @Giles:

        JSJ,  I will be pulling another "who wants custom Vibergs gig" early in the new Year….

        Uh oh, this could be costly.

        last edited by 1 Reply Last reply Reply Quote 0
        • joesaintjohnJ
          joesaintjohn
          啓蒙家
          Joined:

          Thanks, G, count me in. Damn, I'm in love with these boots! Let me know when you're ready for your first deposit…I may have to go for two 😉

          Fat dudes need good clothes too.

          last edited by 1 Reply Last reply Reply Quote 0
          • FridayF
            Friday
            Joined:

            ^^ Love this guy. 🙂

            Tough, heavy and ready! = IRON HEART

            ~Shinici Haraki~

            last edited by 1 Reply Last reply Reply Quote 0
            • bagley920B
              bagley920
              Joined:

              Was thinking about those as well joe, looks like they may have lost 2 customers

              If I am not I, who will be? -Henry David Thoreau

              last edited by 1 Reply Last reply Reply Quote 0
              • Finn666F
                Finn666
                Joined:

                guys don't forget - besides all that madnees - those boots are the shit!

                last edited by 1 Reply Last reply Reply Quote 0
                • zhivagoZ
                  zhivago
                  Raw and Unwashed
                  Joined:

                  Yup, not knocking Viberg in any way shape or form. Just a rant on shitty customer service. Of course, then you have the opposite of that exemplified in Giles' last post in this thread. Seems pretty straight forward.

                  Zhivago

                  MM: "we all got to start somewhere"

                  G: "Never once did he bitch, moan or complain.  He just motivated the team and got on with it"

                  last edited by 1 Reply Last reply Reply Quote 0
                  • Finn666F
                    Finn666
                    Joined:

                    ^you're damn right Z and I'm really looking forward to what Giles is going to come up with…

                    last edited by 1 Reply Last reply Reply Quote 0
                    • joesaintjohnJ
                      joesaintjohn
                      啓蒙家
                      Joined:

                      Oh, it wasn't Viberg. It was 4Horsemen. In fact it was one particular person who was rude and condescending. They had a Black Friday 20% off code that worked when I payed for them. Then they shot me an email essentially telling me I was a dumbass or trying to work the system because the ad said "seasonal goods." Well when your main banner says Fall 2012 and the boots are under that link how the feck am I supposed to know that they're not covered by the coupon code THAT YOUR WEBSITE ACCEPTED!!! What really sucks is how shitty they got with me. I've only been on this forum for a few months, I didn't know those boots had been out for years…but seriously, I'll pay MORE to work with Giles/Paula and help them turn a profit, because of how gracious and helpful they are to people that buy from them. And I've seen them make pricing mistakes and honor them because they were the ones that made the mistake. Honor & Respect.

                      Fat dudes need good clothes too.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • joesaintjohnJ
                        joesaintjohn
                        啓蒙家
                        Joined:

                        PS you're right Finn those boots are badass and I really really really wanted them. I've been talking about them ever since I got my IHVBs!

                        Fat dudes need good clothes too.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • Finn666F
                          Finn666
                          Joined:

                          @joesaintjohn:

                          … I'll pay MORE to work with Giles/Paula and help them turn a profit, because of how gracious and helpful they are to people that buy from them. And I've seen them make pricing mistakes and honor them because they were the ones that made the mistake. Honor & Respect.

                          that´s also a big fekking reason why i´m hooked on IH so god damn much…because i just love those two (and H. o/course!) 😉

                          but you´re right mate. too bad you can get those only through 4HS and not through someone else...maybe G. might be able to get something pretty similar for ya. crossing fingers lad!

                          last edited by 1 Reply Last reply Reply Quote 0
                          • FridayF
                            Friday
                            Joined:

                            Joe, have you checked Tate n Yoko viberg lineups?
                            iirc they do carry Viberg that resembles the one
                            4hsm

                            http://www.tateandyoko.com/20-footwear/120-viberg-1950-service-boot-buffalo-suede-smooth-with-dainite-sole.html

                            Tough, heavy and ready! = IRON HEART

                            ~Shinici Haraki~

                            last edited by 1 Reply Last reply Reply Quote 0
                            • joesaintjohnJ
                              joesaintjohn
                              啓蒙家
                              Joined:

                              Friday, I love you. I really love you. Thank you!

                              Fat dudes need good clothes too.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • FridayF
                                Friday
                                Joined:

                                Nothing beats making a buddy happy… Cheerss

                                Tough, heavy and ready! = IRON HEART

                                ~Shinici Haraki~

                                last edited by 1 Reply Last reply Reply Quote 0
                                • Finn666F
                                  Finn666
                                  Joined:

                                  yap, thank you mate…
                                  just got some nice inspiration for a future resole of my 4HS´s... going with a dainite sole 😉

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • joesaintjohnJ
                                    joesaintjohn
                                    啓蒙家
                                    Joined:

                                    I've never written a yelp review…until now!

                                    http://www.yelp.com/biz/four-horsemen-victoria

                                    Fat dudes need good clothes too.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • Megatron1505M
                                      Megatron1505
                                      見習いボス
                                      Joined:

                                      Right on JSJ, perfect man.

                                      Made in England, clothed in Japan, fed in America and drunk in Belgium !

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • SeulS
                                        Seul
                                        Joined:

                                        Writing neg Yelp reviews is for old people.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • ?
                                          Guest
                                          Joined:

                                          @Friday:

                                          Joe, have you checked Tate n Yoko viberg lineups?
                                          iirc they do carry Viberg that resembles the one
                                          4hsm

                                          http://www.tateandyoko.com/20-footwear/120-viberg-1950-service-boot-buffalo-suede-smooth-with-dainite-sole.html

                                          Yeah, I'm going to see about getting Alex at T+Y to do another size run in this boot, as I am very interested in picking up a pair, as well.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • joesaintjohnJ
                                            joesaintjohn
                                            啓蒙家
                                            Joined:

                                            @Seul:

                                            Writing neg Yelp reviews is for old people.

                                            I am old people.

                                            Fat dudes need good clothes too.

                                            last edited by 1 Reply Last reply Reply Quote 0
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