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    • GilesG
      Giles
      IHUK Crew
      Joined:

      OK, so the day got off to a shitty start due to the hosting company issues.

      But, Mr Angel Haraki-san must have known I needed cheering up.

      Keep an eye out for posts in the new product threads…..

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • Finn666F
        Finn666
        Joined:

        having the final theme for your bachelor thesis feels kinda great  😎

        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:

          Onnly bother reading if you are interested in what happened last night…...

          Hello Giles Padmore,

          This is a short announcement in advance of a more detailed one later today in response to a MAJOR network problem experienced last night and into today. Everything is now back up and online which was our first priority though we are still working on some load issues related to the backup LAN not being fully functional yet.

          We will now be carrying out a detailed investigation before sending out a full RFO (Reason for Outage) within 24 hours. In summary, during some scheduled maintenance most of our enclosures suffered a switch fault which appears to be related to a rogue firmware version that rendered it useless. This required us to replace all of the switches and restore the config to each port within the switch to restore the network connections to each rack. Unfortunately there was a domino effect across other servers too causing problems with our internal infrastructure (eg support portal), master DNS and email cluster.

          Our helpdesk and other methods of communication are fully online and can be used if anyone has any questions. However, we do ask that questions related to the issues here are help until after the RFO as the information available at this time is limited. Throughout the incident incoming emails have been getting queued which is still getting worked through.

          This has been a horrendous outage and is being treated with absolute priority and urgency. Further details will follow as previously mentioned.

          Please do not reply directly to this email as it is sent from an unmonitored email account. To contact us please open a support ticket in the appropriate dept: http://www.clook.info/helpdesk/

          Kind regards,

          Clook Internet

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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          • hecticH
            hectic
            Joined:

            Bet there are some tired admins over there today

            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              So am I.  I got up 5 to work on stuff I had to do, and could do the square root of feck all….

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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              • ChrisC
                Chris
                Raw and Unwashed
                Joined:

                Wow, sounds like the folks at Clook Internet were pooping bricks.  I know just enough IT geek-speak to recognize that they had a nasty crash going on…

                Sorry it crushed your morning, too, Giles.

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                • madmondayM
                  madmonday
                  Raw and Unwashed
                  Joined:

                  so chris can you translate into laymen terms, or more appropriate monday mush so i can understand what the hell he said in that post?

                  head high, middle finger higher

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                  • ChrisC
                    Chris
                    Raw and Unwashed
                    Joined:

                    My understanding is basically this:
                    they were doing standard upkeep (you know, changing the oil, replacing air filters, etc.) when one little black box crapped out.  They were scrambling to fix that one, but it caused other things to go bad, which caused even more things to go bad, and the next thing you know, they were sitting in the center lane of the LIE with a blown engine and a 4 mile traffic jam behind them at 5pm on a Friday.

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                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      And me giving them a severe case of shit via Twitter DM, probably did not help their mood….

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                      • ChrisC
                        Chris
                        Raw and Unwashed
                        Joined:

                        Probably not.:)

                        I'm sure you were not alone, though.

                        This kind of thing isn't supposed to happen.  That's why they pay IT nerds lots of money.  An unexpected crash for a few minutes is one thing, but bombing the system for 10-12 hours is a huge sh!tstorm.  There are going to be a lot of angry meetings at Clook over the next few days, and a couple of people might even be updating their CVs…

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                        • madmondayM
                          madmonday
                          Raw and Unwashed
                          Joined:

                          thanks for the explanation chris  😉

                          head high, middle finger higher

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                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            @Chris:

                            and a couple of people might even be updating their CVs…

                            They would be if their feckin server was working…..

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                            • llvlaglneL
                              llvlaglne
                              Joined:

                              i love how chris explained it in "monday mush" lol LIE lol

                              "…think of a world tour as similar as to the sisterhood of the traveling pants." -LandoCal126

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                              • J
                                Jpo1932
                                Joined:

                                These companies spent more money lobbying in the year prior, then they paid in taxes.. Crazy stuff

                                FedEx (0.9% effective tax rate)
                                Corning
                                DTE Energy
                                Honeywell International
                                Mattel
                                El Paso
                                Wells Fargo
                                Boeing
                                Navistar International
                                NextEra Energy
                                CMS Energy
                                Interpublic Group
                                Verizon Communications
                                Consolidated Edison
                                DuPoint
                                Duke Energy
                                Wisconsin Energy
                                Baxter International
                                Ryder System
                                Con-way
                                American Electric Power
                                Integrys Energy Group
                                Tenet Healthcare
                                CenterPoint Energy
                                NiSource
                                Computer Sciences
                                PG&E Corp
                                Paccar
                                General Electric
                                Pepco Holdings (-57.6% effective tax rate)

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                                • llvlaglneL
                                  llvlaglne
                                  Joined:

                                  a very good reason why i wear iron heart to work…. this happened recently at my job site:

                                  http://www.lohud.com/article/20120121/NEWS03/301210046/Rockland-Psychiatric-Center-patient-indicted-murder-charge-beating-death-hospital

                                  "…think of a world tour as similar as to the sisterhood of the traveling pants." -LandoCal126

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                                  • O
                                    Omega Man
                                    Haraki san Student
                                    Joined:

                                    You know where the money on lobbying goes, right  ;)?

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                                    • J
                                      jacoavlu
                                      Joined:

                                      Thats a terrible thing to happen but I don't understand your point.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • llvlaglneL
                                        llvlaglne
                                        Joined:

                                        i work in ward inhabited by criminals, sex offenders and rapists…. they're not all compliant with medication and sometimes therapeutic communication doesnt cut it. it gets rough at times. i'm in need of things that'll hold up, built to last and take a beating . anyways, due to this, i know psychiatrists and social workers will do more thorough investigations of whom belong there and who should be transferred to a more secure facility. i thought i'd post it for those who heard about it in the news. i was one of the first to respond to that incident

                                        "…think of a world tour as similar as to the sisterhood of the traveling pants." -LandoCal126

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                                        • SeulS
                                          Seul
                                          Joined:

                                          My brother does the same kind of work, lad… The stories I sometimes hear... He wears my 9634Zs though, so he should be good...  🙂

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                                          • llvlaglneL
                                            llvlaglne
                                            Joined:

                                            yea but there are some funny stories too lol. did i tell you guys about the first time i worked in an all male ward? late at night one guy kept asking me for hair grease…

                                            "…think of a world tour as similar as to the sisterhood of the traveling pants." -LandoCal126

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