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Iron Heart Fall/Winter 2025 Collection Preview - Now Live

Iron Heart Germany- Hamburg

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  • L
    louisbosco
    啓蒙家
    Joined: 21 Feb 2013

    a question has been hanging at the back of my head...

    is there anything different shipping wise, between IH-Germany and IHUK? The order I did for the party tee and flannel got hit with VAT(double because EU VAT plus local). but this has never occurred on anything from IHUK. another order I did from moto-gadget didn't have VAT removed from the EU and I wasn't charged within singapore either.

    "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

    • Harvey Specter
    last edited by 6 Apr 2024, 14:43 G 1 Reply Last reply 6 Apr 2024, 14:45 Reply Quote 0
    • G
      goosehd
      Mod Squad
      @louisbosco
      Joined: 8 Apr 2016

      @louisbosco IHUK and IH Germany are two completely separate entities and their policies would not overlap.

      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

      last edited by 6 Apr 2024, 14:45 L 1 Reply Last reply 6 Apr 2024, 14:47 Reply Quote 0
      • L
        louisbosco
        啓蒙家
        @goosehd
        Joined: 21 Feb 2013

        @goosehd no, I get that. but I was thinking more from a logistical perspective, as why would that happen. I believe one of the vat officers told me something about when shipping, they could select something to do with VAT charges on the buyers end..

        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

        • Harvey Specter
        last edited by 6 Apr 2024, 14:47 1 Reply Last reply Reply Quote 1
        • W
          wielerj
          Raw and Unwashed
          Joined: 7 Mar 2024

          I’ll stick with IHUK from now on. Just got a belt from IHG and while it’s a lovely belt I ended up paying for delivery, duties, taxes and obviously exchange rates. A 189 euro belt cost me over 500 Canadian dollars. Good thing I like the belt, but I’m sticking with IHUK.

          last edited by 6 Apr 2024, 19:25 I D 2 Replies Last reply 6 Apr 2024, 21:41 Reply Quote 1
          • ?
            A Former User
            Joined:

            I think it’s a bit unfair.. it’s more a EU or non EU thing.. if we turn the tables.. if i order something out of US or any other Non EU country i have to pay taxes.. 21% taxes and fee rate between 6 till 12% depends on the original price. Also @Iron-Heart-Germany refers to custom duties on there site like other retailers do as well. Some companies handle these things for us like IHUK or some other retailers but this is costing them a lot of money if i’m not mistaken. Still a bummer when this happens but it’s more a flaw in the whole system but that’s just my 2 cents.

            last edited by 6 Apr 2024, 19:48 L 1 Reply Last reply 7 Apr 2024, 02:12 Reply Quote 0
            • I
              indigostiff
              @wielerj
              Joined: 23 Jul 2023

              @wielerj Just be glad it fit - mine didn't, and it's been tracking the globe since December.

              last edited by 6 Apr 2024, 21:41 1 Reply Last reply Reply Quote 0
              • L
                louisbosco
                啓蒙家
                @A Former User
                Joined: 21 Feb 2013

                @Heavy_blue I don't mind paying import taxes, but not double taxation. another case was ordering motorcycle parts from moto gadget in Germany and I wasn't charged any taxes on my end.

                can't speak for all countries but my moto gadget invoice had the breakdown of item value plus eu tax paid. so I'm not sure if that was the mitigating factor in not double taxing

                "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                • Harvey Specter
                last edited by 7 Apr 2024, 02:12 1 Reply Last reply Reply Quote 0
                • D
                  DrPat
                  Iron Heart Deity
                  @wielerj
                  Joined: 9 Oct 2009

                  @wielerj said in Iron Heart Germany- Hamburg:

                  I’ll stick with IHUK from now on. Just got a belt from IHG and while it’s a lovely belt I ended up paying for delivery, duties, taxes and obviously exchange rates. A 189 euro belt cost me over 500 Canadian dollars. Good thing I like the belt, but I’m sticking with IHUK.

                  IH has a policy that sets a minimum price, so you should be paying the same price regardless of which retailer you buy from and which currency they use. Most credit cards charge a 1% currency conversion fee, which is pretty much nothing.

                  IH UK offers free shipping on orders over $200 and IH Germany offers free shipping on orders over 200 Euros, so that's almost the same as well.

                  IH UK only covers import duties and taxes for shipments to the EU. Does the UK-Canada trade agreement cover clothing? Otherwise, from the point of view of the Canadians customs, it shouldn't matter if your product originated in the UK or EU.

                  Perhaps you just got unlucky with this shipment?

                  last edited by DrPat 4 Jul 2024, 11:42 7 Apr 2024, 08:38 1 Reply Last reply Reply Quote 0
                  • G
                    goosehd
                    Mod Squad
                    Joined: 8 Apr 2016

                    The UK-Canada trade agreement does not cover clothing and anything over $20 CAD is subject to taxes and duties.

                    "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                    last edited by 7 Apr 2024, 09:42 1 Reply Last reply Reply Quote 1
                    • topic:timeago-later,23 days
                    • Z
                      Zee Boo
                      Haraki san Student
                      Joined: 6 Jan 2023

                      Hi @Iron-Heart-Germany, are you open on Thursday? I’m visiting Berlin and I plan to have a trip to Hamburg 😀

                      last edited by 30 Apr 2024, 10:46 S 1 Reply Last reply 30 Apr 2024, 17:53 Reply Quote 0
                      • S
                        Shane B
                        IHG Crew
                        @Zee Boo
                        Joined: 4 May 2020

                        @Zee-Boo Yes, we are open.

                        last edited by 30 Apr 2024, 17:53 1 Reply Last reply Reply Quote 1
                        • topic:timeago-later,24 days
                        • I
                          indigostiff
                          @Shane B
                          Joined: 23 Jul 2023

                          @Iron-Heart-Germany it has returned to me. 5 months later. Now, what to do? IMG_4148.jpeg IMG_4121.jpeg IMG_4120.jpeg IMG_4119.jpeg IMG_4118.jpeg

                          last edited by indigostiff 24 May 2024, 23:14 S 1 Reply Last reply 25 May 2024, 06:02 Reply Quote 0
                          • S
                            Shane B
                            IHG Crew
                            @indigostiff
                            Joined: 4 May 2020

                            @indigostiff Yes, quite a long journey for a belt. You can always count on the US mail and German customs.... Well, I will reply to the email you sent me yesterday eve. I don't think the forum is the best place to handle returns. Also, I offered you some time ago that we would send you a UPS return label at our expense when the belt is returned to you, maybe you can remember that.
                            Anyway, please try to communicate with me about your return by email as other customers do. Thank you very much.

                            last edited by 25 May 2024, 06:02 1 Reply Last reply Reply Quote 2
                            • topic:timeago-later,26 days
                            • S
                              Shane B
                              IHG Crew
                              Joined: 4 May 2020

                              Sale24_Forum (1).jpg

                              Iron Heart Germany will also be having a Summer Sale in which prices of most products will be reduced by 15%. The sale will start on Friday, June 21st at 17:00 German time and end on Monday, June 24th at 17:00 German time.

                              Note that the product pages will show the original prices and the discounts will be applied on the checkout page, along with an indicator that the price reduction occurred due to the summer sale. A complete list of discounted products can be found here: https://ironheartgermany.com/collections/summer-2024-sale

                              The following items and services are not included in the sale:

                              • Select Jeans: IH-555S-142, H-634S-142, IH-666S-142, IH-777S-142, IH-888S-142, IH-666S-142od, IH-777S-142od, IH-555S-21, IH-634S, IH-666S-21, IH-777S-21, IH-888S-21, IH-634S-B, IH-634-XHS, IH-666-XHS, IH-777-XHS
                              • Products marked as "NEW" & "BACK IN"
                              • Products already on Sale
                              • Wesco Boots, Hemming Service and Gift Cards
                              last edited by Shane B 20 Jun 2024, 15:15 1 Reply Last reply Reply Quote 0
                              • S
                                Shane B
                                IHG Crew
                                Joined: 4 May 2020
                                This post is deleted!
                                last edited by 20 Jun 2024, 15:45 1 Reply Last reply Reply Quote 0
                                • topic:timeago-later,13 days
                                • S
                                  Shane B
                                  IHG Crew
                                  Joined: 4 May 2020

                                  IRON HEART GERMANY presents her selection of the upcoming Fall/Winter 2024 collection via video on the Iron Heart Germany YouTube channel!

                                  (PLEASE NOTE: IN GERMAN LANGUAGE)

                                  Shane presents the collection and puts on every piece to give you a better insight into the collection. If you have any questions about the collection, please write to us at info@ironheartgermany.com or call us in store. You can also see all products on our website under "Preview FW24".
                                  If you would like to sign up to be notified when a specific product in your size is released, you can do so on the given products page by activating the email notification for that individual product and size.

                                  Enjoy the first look at our IRON HEART Fall/Winter 2024 products!

                                  Iron Heart Germany FW24 Preview: https://ironheartgermany.com/collections/preview-fall-winter-2024-collection

                                  FW24_newsletter.jpg

                                  last edited by 3 Jul 2024, 15:01 T 1 Reply Last reply 3 Jul 2024, 20:25 Reply Quote 5
                                  • T
                                    tody
                                    啓蒙家
                                    Joined: 24 Feb 2021

                                    Great presentation, thank you Shane (and Nick)!
                                    That navy bomber jacket is truly awesome.

                                    Edit: And thanks for the shoutout to my friends at Kehrwieder!

                                    last edited by tody 7 Mar 2024, 19:00 3 Jul 2024, 18:27 1 Reply Last reply Reply Quote 1
                                    • T
                                      Tago Mago
                                      Mod Squad
                                      @Shane B
                                      Joined: 16 Jan 2021

                                      @Iron-Heart-Germany great video. See you in September for a beer or two

                                      last edited by 3 Jul 2024, 20:25 1 Reply Last reply Reply Quote 1
                                      • S
                                        Shane B
                                        IHG Crew
                                        Joined: 4 May 2020

                                        Thanks guys for the feedback! Kai did a great job, he took care of the filming and sound. Kai and Nick will come to Gosport too.

                                        last edited by 3 Jul 2024, 20:30 1 Reply Last reply Reply Quote 3
                                        • topic:timeago-later,about a month
                                        • S
                                          Shane B
                                          IHG Crew
                                          Joined: 4 May 2020

                                          Iron Heart Germany BBQ - 30.August

                                          Join us at the Iron Heart Germany store for an end-of-summer barbecue on Friday, August 30th starting at 5pm. We'll provide grilled sausages and beer from the Kehrwieder Brewery.

                                          The party will coincide with the release of the Iron Heart Hamburg T-Shirt #6. Party guests will have first access to this exclusive and limited item.

                                          It would be great if you let us know in advance if your coming so that we can plan accordingly. You can PM us on the forum or send an email to info@ironheartgermany.com.

                                          The construction on the sidewalk and street in front of the shop is finally finished after 4 years and that's another reason to celebrate!

                                          BBQ 24_final.jpg

                                          last edited by Shane B 15 Aug 2024, 19:26 1 Reply Last reply Reply Quote 3
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