Iron Heart Germany- Hamburg
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a question has been hanging at the back of my head...
is there anything different shipping wise, between IH-Germany and IHUK? The order I did for the party tee and flannel got hit with VAT(double because EU VAT plus local). but this has never occurred on anything from IHUK. another order I did from moto-gadget didn't have VAT removed from the EU and I wasn't charged within singapore either.
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@louisbosco IHUK and IH Germany are two completely separate entities and their policies would not overlap.
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@goosehd no, I get that. but I was thinking more from a logistical perspective, as why would that happen. I believe one of the vat officers told me something about when shipping, they could select something to do with VAT charges on the buyers end..
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I’ll stick with IHUK from now on. Just got a belt from IHG and while it’s a lovely belt I ended up paying for delivery, duties, taxes and obviously exchange rates. A 189 euro belt cost me over 500 Canadian dollars. Good thing I like the belt, but I’m sticking with IHUK.
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I think it’s a bit unfair.. it’s more a EU or non EU thing.. if we turn the tables.. if i order something out of US or any other Non EU country i have to pay taxes.. 21% taxes and fee rate between 6 till 12% depends on the original price. Also @Iron-Heart-Germany refers to custom duties on there site like other retailers do as well. Some companies handle these things for us like IHUK or some other retailers but this is costing them a lot of money if i’m not mistaken. Still a bummer when this happens but it’s more a flaw in the whole system but that’s just my 2 cents.
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@wielerj Just be glad it fit - mine didn't, and it's been tracking the globe since December.
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@Heavy_blue I don't mind paying import taxes, but not double taxation. another case was ordering motorcycle parts from moto gadget in Germany and I wasn't charged any taxes on my end.
can't speak for all countries but my moto gadget invoice had the breakdown of item value plus eu tax paid. so I'm not sure if that was the mitigating factor in not double taxing
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@wielerj said in Iron Heart Germany- Hamburg:
I’ll stick with IHUK from now on. Just got a belt from IHG and while it’s a lovely belt I ended up paying for delivery, duties, taxes and obviously exchange rates. A 189 euro belt cost me over 500 Canadian dollars. Good thing I like the belt, but I’m sticking with IHUK.
IH has a policy that sets a minimum price, so you should be paying the same price regardless of which retailer you buy from and which currency they use. Most credit cards charge a 1% currency conversion fee, which is pretty much nothing.
IH UK offers free shipping on orders over $200 and IH Germany offers free shipping on orders over 200 Euros, so that's almost the same as well.
IH UK only covers import duties and taxes for shipments to the EU. Does the UK-Canada trade agreement cover clothing? Otherwise, from the point of view of the Canadians customs, it shouldn't matter if your product originated in the UK or EU.
Perhaps you just got unlucky with this shipment?
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Hi @Iron-Heart-Germany, are you open on Thursday? I’m visiting Berlin and I plan to have a trip to Hamburg
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@Iron-Heart-Germany it has returned to me. 5 months later. Now, what to do?
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@indigostiff Yes, quite a long journey for a belt. You can always count on the US mail and German customs.... Well, I will reply to the email you sent me yesterday eve. I don't think the forum is the best place to handle returns. Also, I offered you some time ago that we would send you a UPS return label at our expense when the belt is returned to you, maybe you can remember that.
Anyway, please try to communicate with me about your return by email as other customers do. Thank you very much. -
Iron Heart Germany will also be having a Summer Sale in which prices of most products will be reduced by 15%. The sale will start on Friday, June 21st at 17:00 German time and end on Monday, June 24th at 17:00 German time.
Note that the product pages will show the original prices and the discounts will be applied on the checkout page, along with an indicator that the price reduction occurred due to the summer sale. A complete list of discounted products can be found here: https://ironheartgermany.com/collections/summer-2024-sale
The following items and services are not included in the sale:
- Select Jeans: IH-555S-142, H-634S-142, IH-666S-142, IH-777S-142, IH-888S-142, IH-666S-142od, IH-777S-142od, IH-555S-21, IH-634S, IH-666S-21, IH-777S-21, IH-888S-21, IH-634S-B, IH-634-XHS, IH-666-XHS, IH-777-XHS
- Products marked as "NEW" & "BACK IN"
- Products already on Sale
- Wesco Boots, Hemming Service and Gift Cards
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IRON HEART GERMANY presents her selection of the upcoming Fall/Winter 2024 collection via video on the Iron Heart Germany YouTube channel!
(PLEASE NOTE: IN GERMAN LANGUAGE)
Shane presents the collection and puts on every piece to give you a better insight into the collection. If you have any questions about the collection, please write to us at info@ironheartgermany.com or call us in store. You can also see all products on our website under "Preview FW24".
If you would like to sign up to be notified when a specific product in your size is released, you can do so on the given products page by activating the email notification for that individual product and size.Enjoy the first look at our IRON HEART Fall/Winter 2024 products!
Iron Heart Germany FW24 Preview: https://ironheartgermany.com/collections/preview-fall-winter-2024-collection
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Iron Heart Germany BBQ - 30.August
Join us at the Iron Heart Germany store for an end-of-summer barbecue on Friday, August 30th starting at 5pm. We'll provide grilled sausages and beer from the Kehrwieder Brewery.
The party will coincide with the release of the Iron Heart Hamburg T-Shirt #6. Party guests will have first access to this exclusive and limited item.
It would be great if you let us know in advance if your coming so that we can plan accordingly. You can PM us on the forum or send an email to info@ironheartgermany.com.
The construction on the sidewalk and street in front of the shop is finally finished after 4 years and that's another reason to celebrate!
