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    Iron Heart Website V4

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    • profdbrkP
      profdbrk
      Raw and Unwashed
      Joined:

      Every effort to remove an unnecessary step, like this roll over that lets us see what is in stock, wins hearts and minds.  It makes you feel like the company also wants it easier, that they are on your side.  The opposite is calling a big company that puts you on a computer voice and a menu–-you can't help but be infuriated and pretty much hate them.  You never feel that way with IH because the ethos of the company is that they want it to be as good for you as it is for them.  Maybe too many words here but I hope it makes sense.

      Qui plume a, guerre a. 不完全さは美しさ,です狂気は天才です

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        That's very nice of you @profdbrk .  When I originally built the first shite in Dreamweaver), I tried to include all the things I loved about other websites that I used, and leave out all the stuff I hated. I wanted it to be as easy as possible for people to use, without pissing them off.  I am sure I got a lot wrong, but that is still our ethos.

        I write a personal note of gratitude to all first-time customers, this idea came from one of those customers.  We'd sort of thought about it, but it never actually got to the top of the list, until I got that nudge…

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

        last edited by 1 Reply Last reply Reply Quote 0
        • dinobarnesberlinD
          dinobarnesberlin
          啓蒙家
          Joined:

          Ill always remember that first photo of my first IH purchase:
          The 666-21's being hemmed, which also meant that they were getting close to being sent out:)
          Was a very cool touch.

          last edited by 1 Reply Last reply Reply Quote 0
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