Good Art Hollywood
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@Anesthetist good to know, thank you
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@jdwaid this video from Good Art might help
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@paris75009 yep I've seen this before and use the hand soap method for most of my GAH jewelry. I am more concerned about the level of tarnish on a brand new model 10, which I would reasonably expect to look pristine. It appears they fully missed the polishing part of production when preparing this piece.
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@Anesthetist I did. Not sure if anything can be done about it but I let them know the QC on this one wasn’t ideal.
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@jdwaid i agree but def worth saying. I’m glad you did.
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Did you also try emailing the IH shop? They may be able to help escalate or bring this to their attention a little faster. The more ive been thinking about this the less i'd be happy, especially looking back at the pictures showing what looks like to be patina around/inside the pivot pin holes on the clasp.
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@pechelman I haven't done that yet. I'll email them to give a heads up.
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@pechelman this is how i'd feel too.
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I took everyone’s good advice and sent some emails. GAH offered to take it back and refurbish it for me. Also took the good advice and ordered cleaning supplies and ran it through three rounds of careful clean / polish to remove tarnish, then three rounds of dish soap wash to clean the surface. Then 10 minutes with a polishing cloth and some 3 in 1. I wanted to see if I could do it myself without sending it away for a few weeks.
After the cleaning routine the tarnish is all gone. There is still some minor patina on the clasp which imagine would buff out with professional attention, but it would probably just come right back after a few weeks of wear. I think it looks way better and I’m leaning toward just putting it into rotation instead of sending it off. What do you think?
IG: selvedgelooks
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Good work, I’d put that on my wrist and rock it daily.
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@jdwaid keep it! I personally would have just worn it the way it was but looks like new to me now.
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Does anyone have experience with getting a piece adjusted? I love my AA curb chain, but I’ve always felt it’s one or maybe two links too long. Maybe I could find a local jeweler who can do the job?
Kyle, TX
