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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • BloodnThunderB
      BloodnThunder
      Raw and Unwashed
      Joined:

      Not a chance I would refund his money.  In my mind here are his options….  He can cancel his order and forfeit his deposit or he can pay in full for his order and receive the jacket he requested.

      A pet peeve of mine is the attitude of, "it never hurts to ask."  No actually sometimes it does because it makes one look like an ass.

      I know it's not the best for business but I hope this guy tries to place an order in the future just so you can contact him to let him know, "for personal reasons I've decided to cancel your order."

      IG: Shadesofindig0

      last edited by 1 Reply Last reply Reply Quote 0
      • louisboscoL
        louisbosco
        啓蒙家
        Joined:

        speechless.

        coming from the fact that i work retail and have to deal with this kind of customers on a daily basis. (returning undergarments) or asking stupidly stupid questions like when i say "we can't return or exchange underwear" and the immediate reply i get is "WHY". god i looked at him with absolute amazement.

        that said, custom orders are like a seller's way of going out of they way to get something done, specially and specifically for a buyer. why still be a cunt then.. be thankful of the work that's put in instead..

        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

        • Harvey Specter
        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:

          This is the problem.  The guy is clearly a tit and I should have realised that sooner and backed off.  So almost whatever I do, he will do a chargeback on the credit card.  The way chargebacks happen is that the money is taken from our account and it becomes our responsibility to prove that the "contract" was in place, he broke it and we should be paid.  Quite frankly, I do not have the time to prat around doing that.  So I will bar him from the shop (that's easy), if he joined the forum, ban him.  Get pockets and a throat latch put on the jacket and offer it up for sale here.  It's an absolute beaut, so someone's going to be in luck….

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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          • BloodnThunderB
            BloodnThunder
            Raw and Unwashed
            Joined:

            Was about to add that to my post…..  Someone is going to get an awesome jacket.....  Good thing it's not that douche bag.

            IG: Shadesofindig0

            last edited by 1 Reply Last reply Reply Quote 0
            • Megatron1505M
              Megatron1505
              見習いボス
              Joined:

              That is absolutely ludicrous behaviour, but as you said the credit card policy is against you unfortunately. It just baffles me how someone who can obviously afford such an item would be such a twat about cancelling what he has asked for.

              Made in England, clothed in Japan, fed in America and drunk in Belgium !

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                I've refunded him, told him I'm a little miffed and not had a response…..

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • Megatron1505M
                  Megatron1505
                  見習いボス
                  Joined:

                  Personally, if I was the dude and genuinely had decided that I didn't want the jacket, I would have paid for it and sold it on at a loss considering it a lesson in being more certain before buying. What a nob head.

                  Made in England, clothed in Japan, fed in America and drunk in Belgium !

                  last edited by 1 Reply Last reply Reply Quote 0
                  • CutlasshoundC
                    Cutlasshound
                    見習いボス
                    Joined:

                    ^ This

                    Sent from my iPhone using Tapatalk

                    I ain't got time to bleed.

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                    • S
                      Snowy
                      Joined:

                      @Giles:

                      told him I'm a little miffed

                      Considering the situation that is very kind. I'm hoping/sure you were a little more stern with the wording. There's a stereotype (at least down here) of brits being very polite in situations that could/should expect more fire. This would nail it.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • BloodnThunderB
                        BloodnThunder
                        Raw and Unwashed
                        Joined:

                        @Megatron1505:

                        Personally, if I was the dude and genuinely had decided that I didn't want the jacket, I would have paid for it and sold it on at a loss considering it a lesson in being more certain before buying. What a nob head.

                        Also agree.  Especially considering the item in question.  Anyone buying a custom leather jacket can't really use the excuse of "I can't afford to do that".

                        IG: Shadesofindig0

                        last edited by 1 Reply Last reply Reply Quote 0
                        • tmgT
                          tmg
                          Joined:

                          @Snowy:

                          @Giles:

                          told him I'm a little miffed

                          Considering the situation that is very kind. I'm hoping/sure you were a little more stern with the wording. There's a stereotype (at least down here) of brits being very polite in situations that could/should expect more fire. This would nail it.

                          To put Gile's phrase in context,

                          From the BBC - by John Cleese.

                          ANNOUNCEMENT

                          The English are feeling the pinch in relation to recent terrorist threats and have therefore raised their security level from "Miffed" to "Peeved."

                          Soon, though, security levels may be raised yet again to "Irritated" or even "A Bit Cross." The English have not been "A Bit Cross" since the blitz in 1940 when tea supplies nearly ran out. Terrorists have been re-categorized from "Tiresome" to "A Bloody Nuisance." The last time the British issued a "Bloody Nuisance" warning level was in 1588, when threatened by the Spanish Armada.

                          The Scots have raised their threat level from "Pissed Off" to "Let's get the Bastards." They don't have any other levels. This is the reason they have been used on the front line of the British army for the last 300 years.

                          The French government announced yesterday that it has raised its terror alert level from "Run" to "Hide." The only two higher levels in France are "Collaborate" and "Surrender." The rise was precipitated by a recent fire that destroyed France's white flag factory, effectively paralyzing the country's military capability.

                          Italy has increased the alert level from "Shout Loudly and Excitedly" to "Elaborate Military Posturing." Two more levels remain: "Ineffective Combat Operations" and "Change Sides."

                          The Germans have increased their alert state from "Disdainful Arrogance" to "Dress in Uniform and Sing Marching Songs." They also have two higher levels: "Invade a Neighbor" and "Lose."

                          Belgians, on the other hand, are all on holiday as usual; the only threat they are worried about is NATO pulling out of Brussels.

                          The Spanish are all excited to see their new submarines ready to deploy. These beautifully designed subs have glass bottoms so the new Spanish navy can get a really good look at the old Spanish navy.

                          Americans meanwhile and as usual are carrying out pre-emptive strikes, on all of their allies, just in case.

                          And in the southern hemisphere…

                          New Zealand has also raised its security levels - from "baaa" to "BAAAA!". Due to continuing defense cutbacks (the airforce being a squadron of spotty teenagers flying paper aeroplanes and the navy some toy boats in the Prime Minister's bath), New Zealand only has one more level of escalation, which is "I hope Australia will come and rescue us".

                          Australia, meanwhile, has raised its security level from "No worries" to "She'll be right, mate". Three more escalation levels remain: "Crikey!', "I think we'll need to cancel the barbie this weekend" and "The barbie is cancelled". So far no situation has ever warranted use of the final escalation level.

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                          • ?
                            A Former User
                            Joined:

                            That's my ab work for the day….rotflmao....just in case  😉

                            last edited by 1 Reply Last reply Reply Quote 0
                            • DionD
                              Dion
                              Joined:

                              That's bloody brilliant ;D!

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                @tmg:

                                The Scots have raised their threat level from "Pissed Off" to "Let's get the Bastards." They don't have any other levels. This is the reason they have been used on the front line of the British army for the last 300 years.

                                The French government announced yesterday that it has raised its terror alert level from "Run" to "Hide." The only two higher levels in France are "Collaborate" and "Surrender." The rise was precipitated by a recent fire that destroyed France's white flag factory, effectively paralyzing the country's military capability.

                                Perhaps the funniest 2 paragraphs I have ever read….

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                                • rocketR
                                  rocket
                                  Joined:

                                  that's brilliant indeed….

                                  rocketrocksrox 🤙🏼🤙🏾

                                  It's all humbug, like everywhere
                                  R.I.P. Geo

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                                  • ?
                                    Guest
                                    Joined:

                                    Yay for 1.25 hrs long flights with a 2 hrs delay and therefore arrival close to midnight… 😠

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                                    • Megatron1505M
                                      Megatron1505
                                      見習いボス
                                      Joined:

                                      That sucks man, glad you got home ok though. Great to see you again, and to meet Sarah, we'll definitely be taking up that visiting offer too  🙂

                                      Made in England, clothed in Japan, fed in America and drunk in Belgium !

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        Yes, what a bummer.  What was the excuse?  "Weather too good"…..

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • dylantbmayesD
                                          dylantbmayes
                                          Joined:

                                          Google analyzes the biggest menswear trends (searches) of 2016.

                                          "… the “flannel shirt” and “denim shirt” are on the decline..."

                                          INSTAGRAM: @DYLANTBMAYES | FACEBOOK.COM/DYLANTBMAYES

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                                          • Megatron1505M
                                            Megatron1505
                                            見習いボス
                                            Joined:

                                            To be replaced by yoga pants and low neck tees  😠

                                            Made in England, clothed in Japan, fed in America and drunk in Belgium !

                                            last edited by 1 Reply Last reply Reply Quote 0
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