Viberg
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Are you guys working directly with Brett? If so how does that work?
My first order with Viberg got a bit messed up (they missed an email I sent changing sole choice) and the solutions given to me by the staff don't make a lot of sense (wear out the incorrect sole and send back for a 1/2 price resole). They were super nice on the phone when I ordered and I'm sure they're good people, but the communication has been tough and has stopped since they emailed me the proposal for the 1/2 price resole.
I'd like to order another pair (and get this pair sorted out) but I'm a little worried now. On the up side, they shoes they sent are absolutely killer (oxfords) and now I want some service boots.
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I just met Brett viberg on the street. Really nice guy.
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Yea that email works…I emailed him two days ago and he responded almost immediately. The inquires email on the other hand.....I have been waiting 4 days already to hear back from that.
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Jason is a good guy; I dealt with him exclusively when I was ordering my pair, and he was always quick to respond. Like Nate said, though, they are super busy these days, so contact is erratic.
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These should be getting shipped to me on Monday. Yay!
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Nate, I'm already jonezing for pair number 4…
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- natural Chromexcel roughout with a smooth out split grain tongue
- 7 brown eyelets
- leather outsole & dove tail heel
- natural edges
- Brown thread
- No box toe
- No band
Thanks guys, I can't wait for them!
