Villains (Buying/ Selling/Trading)
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@hajduk had shipped a vest I bought from him on June 11. Tracking stopped on July 7, it's now August 28, and no vest has appeared. I've asked him (monthly) to follow up and find out what's happening with it. He does not respond.
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Hajduk is a long time member on here who has I believe proven reliable on many transactions. I’d be shocked if he deliberately were anything but completely honest, forthright, and accountable in a transaction. I hope this is just a misunderstanding and that he is OK, and that you get your merchandise.
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That was my understanding, so I bought from him. However, the described facts, in this case, remain and he is entirely unresponsive. I also hope that he is okay, but would like some accountability from him; I know that IH is not responsible for my satisfaction in this transaction.
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I also know that he's been unwell recently. He suddenly stop communicating with me last year when trying to organise my leg of a Jacket Tour, and Giles informed me that he'd been quite badly ill.
Things got sorted in the end though, and I'm sure there's no malicious intent here, as frustrating as it might be.
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Thank you both for supporting Hajduk and I.
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@Shelby999 At what stage did the tracking stop?
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The tracking stopped at, "The shipment being processed for import," on July 7, but it said that many times, interspersed with, "The shipment is forwarded from transit country." It's sent from Norway (Posten Norge(Bring) to Canada, but I can't find any record on Canada Post.
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@Shelby999 Try tracking it at parcelsapp.com. They are pretty good at finding the current carrier, which may not necessarily be Canada Post.
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@tody parcelsapp.com found it, and CP is the carrier in Canada, but tracking there stops on July 7, too. Thanks for the tip: it gave me better English, but no current information.
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@Shelby999 So…Canada Post has no record of the incoming shipment, but you have record that it has left the Norway postal service?
It sounds like it’s sitting in a warehouse to be processed by Canada Customs. I’ve had packages spend an eternity waiting to be admitted into the system. One of the things you can do, is to use the Canada Post tracking service and see if they will launch an inquiry into the status of the package. You may have to go into a physical location of a Canada Post Office (not an Canada Post outlet) to launch that inquiry.
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Sometimes international shipments have sat waiting for information from the shipper. It could be worth calling the shipper that currently has possession to see if they need something from him. In one particular case, they needed input on the contents, but they permitted me to fill out the form since I was importing it.
Turns out fountain pen ink was considered a potentially hazardous liquid...
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Okay, thanks for your input. Yes, CP has no anticipation of the shipment, but parcelsapp.com says they will be the carrier. I don't know if it has left Norway. All of these things have been dealt with by the seller, in my experience: I have previously been informed by a shipper that it was the seller's responsibility.
However, in this case, I will "launch an enquiry" at a CP office.
Thanks @goosehd and @pechelman. -
It turns out that DHL has handled it, despite the Posten Norge start. This was not how Posten Norge have previously done business in my experience, so I was not aware of their handoff to DHL, nor a need for me to pay their "handling fee," so I did not anticipate it. The result is that they've "returned to the Shipper" on July 16. Hajduk must have it, accordingly, but how would I know without his response? He does not reply to any of my messages. I hope that he's alright.
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Am here guys. Too much quiet these last weeks. Sorry. Am all good
This happened today on my Norwegian post app:
Like 8 weeks later shipment is back to me
Impossible to know why. None infos since shipment left Norway and today. @Shelby999 -
I will pm u @Shelby999 to make the shipment again. Shipment went to Canada. And no idea why sendt back to Norway.
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Yes, a complete lack of information, Hajduk. I'm happy to hear that you are alright. Let us try it again. Please advise.
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It took 4 months, but the vest has arrived: Hajduk has redeemed himself. All is (finally) well.