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    Important Information: US Tariff Import Changes

    NEW EU WEBSITE NOW LIVE

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    • neph93N
      neph93
      見習いボス
      Joined:

      @joeysullivan:

      I'm stuck at checkout on www.ironhearteu.com…

      We're sorry, we are unable to ship to the EU at this time.

      Huh  😞

      You may need to delete your browser cache and restart your browser.

      «Stevie Heighway on the wing!
      We had dreams, and songs to sing…»

      • Dame Vera Lynn
      last edited by 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        Joined:

        @joeysullivan:

        I'm stuck at checkout on www.ironhearteu.com…

        We're sorry, we are unable to ship to the EU at this time.

        Huh  😞

        Your email address is .co.uk and youre trying to checkout on ironhearteu.com
        This site is restricted to EU addresses, if you are in the UK as your email address suggests, please checkout on ironheart.co.uk

        You should also see this message:

        and clicking that button will transfer your cart to the correct webshop.

        If you are indeed in the EU and still having issues on ironhearteu.com, please drop me an email to shop@ironhearteu.com and we will work out what is going on

        last edited by 1 Reply Last reply Reply Quote 0
        • S
          Snowy
          Joined:

          Seems like the error message could be updated to be a bit clearer around the situation, once the situation is understood.

          last edited by 1 Reply Last reply Reply Quote 0
          • KasiK
            Kasi
            見習いボス
            Joined:

            There a bug in my alerts… in the account area

            Something to remove from alerts won’t let you, same for the computer and mobile.

            Thanks

            Sent from my iPhone using Tapatalk

            Not an admin. Not a mod. But the guy whose fits turn heads and whose name comes up when people ask, “how should this piece fit?” 🖕

            last edited by 1 Reply Last reply Reply Quote 0
            • J
              joeysullivan
              Joined:

              @Alex:

              Your email address is .co.uk and youre trying to checkout on ironhearteu.com

              Nope.

              @neph93:

              @joeysullivan:

              I'm stuck at checkout on www.ironhearteu.com…

              We're sorry, we are unable to ship to the EU at this time.

              Huh  😞

              You may need to delete your browser cache and restart your browser.

              It works fine now. Thanks  🙂

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:

                Thanks, Mohammed. I have the same issue here. Will get that looked at next week

                last edited by 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  Joined:

                  @Kasi:

                  There a bug in my alerts… in the account area

                  Something to remove from alerts won’t let you, same for the computer and mobile.

                  Thanks

                  Sent from my iPhone using Tapatalk

                  This is fixed now

                  last edited by 1 Reply Last reply Reply Quote 0
                  • KasiK
                    Kasi
                    見習いボス
                    Joined:

                    Thanks Alex I did try it it working..

                    Not an admin. Not a mod. But the guy whose fits turn heads and whose name comes up when people ask, “how should this piece fit?” 🖕

                    last edited by 1 Reply Last reply Reply Quote 0
                    • endoE
                      endo
                      見習いボス
                      Joined:

                      are you aware that the EU website doesn't show the same items/photos on its top page as the International site? (deck jacket vs. the new type III b/b)

                      si tacuisses

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        @endo thanks for the heads up, we have fixed this now.

                        last edited by 1 Reply Last reply Reply Quote 0
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