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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

    The Resource Centre
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    • ronaldlshR
      ronaldlsh
      Joined:

      Is the stain very bad?
      2 weeks in, i think u shouldnt wash.

      THE RAW WAR

      @ronaldlsh:

      > Just going to keep wearing IH.

      last edited by 1 Reply Last reply Reply Quote 0
      • Max PowerM
        Max Power
        Raw and Unwashed
        Joined:

        I agree, if it doesn't bother you too much "wear" it out, otherwise try spot cleaning (maybe with mild soap). I wouldn't wash this early.

        @elclintor:

        > I don't care what people say.. The Max Power way is the right way…

        last edited by 1 Reply Last reply Reply Quote 0
        • G
          gws14l
          Joined:

          well..it's not very bad actually and I don't really bother with it.

          So, I think I will wash it later…hahaha..

          thx for the suggestions guys..  😉

          Addicted to Iron Heart

          last edited by 1 Reply Last reply Reply Quote 0
          • ?
            Guest
            Joined:

            DR BRONNER'S

            last edited by 1 Reply Last reply Reply Quote 0
            • SeulS
              Seul
              Joined:

              @DENIM:

              DR BRONNER'S

              Basically the solution to all of life's problems.

              last edited by 1 Reply Last reply Reply Quote 0
              • G
                gws14l
                Joined:

                I just ordered it..

                I will use it a couple months later…  🙂

                Addicted to Iron Heart

                last edited by 1 Reply Last reply Reply Quote 0
                • S
                  Splattered
                  Joined:

                  @jimmy:

                  @nameness:

                  When you're in the thread, hit 'thread tools', drop down appears, select 'subscribe to this thread'.

                  thanks for some reason that doesn't work for me. when i click 'Thread Tools' it just takes be back to the supertalk main page.

                  Yeah just wanted to chime in that this doesn't work for me either… i have tried to subscribe to my sales threads and other threads like the IH thread but it pops me back to the main page... no luck. I have to search for my username to quickly find the threads im looking for that ive posted in.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • SeulS
                    Seul
                    Joined:

                    You can subscribe by clicking the Sub thingy on the bottom, at the bottom of the thread…

                    last edited by 1 Reply Last reply Reply Quote 0
                    • FurF
                      Fur
                      Joined:

                      I have a few more sbftg questions (I'm so amped for this new denim).Will there be a 634 cut made with this denim?When approx is the new 16oz Sbg denim shirt going to be released?
                      Thx

                      last edited by 1 Reply Last reply Reply Quote 0
                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        @Fur:

                        I have a few more sbftg questions (I'm so amped for this new denim).Will there be a 634 cut made with this denim?When approx is the new 16oz Sbg denim shirt going to be released?
                        Thx

                        1)  No current plans - but that does not mean no.
                        2)  Summer at the earliest I suspect.

                        G

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                        last edited by 1 Reply Last reply Reply Quote 0
                        • DougNgD
                          DougNg
                          Joined:

                          @simon626:

                          I'm having problems checking out on the ironheart shop. After finally entering all my information and getting my credit card verified and stuff, when i finally click "Confirm Order" all it does is take me back to the previous page with the majority of the spaces blank again. Is anyone else having this problem?

                          Is your credit card approved for international orders? I have one card that doesn't like it when I place an order overseas and cancels it every time. I have to call the cc company and they give me a 24 hr windown to place international orders

                          I know violence is not the answer, I got it wrong on purpose

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            So this is what is happening.

                            Many US/Canadian credit cards get stopped by the credit card company as they think that the purchase of denim from the UK is a fraudulent transaction.

                            Unfortunately ZenCart (our shopping cart) deals with this problem in the most pathetic way imagineable, it gets the code for "fraudulent transaction" from PayPal and zeroes out the credit card information that you have so painstakingly entered.  This is bad enough, but Zen does not even bother to pop up a message saying what the problem is.  ZenCardt are showing fuck all interest in this (in my view bug) despite that fact that it makes our site and Zen look like a bunch of frickin amateurs.

                            I am in the process of moving away from PayPal as the credit card processor (we will obviously still take PayPal), we are hoping that the new credit card processor will send Zen a code that it handles elegantly.

                            In the meantime if you do have this problem. when you have extracted your forehead from the PC screen, please phone your credit card company and ask for the restriction to be lifted.

                            A mortally embarrassed, Giles

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 1 Reply Last reply Reply Quote 0
                            • DougNgD
                              DougNg
                              Joined:

                              Personally, I prefer that the cc company does that. Someone in France maxed out my credit card once for "consultation services"

                              Since then, I either use Paypal for international orders or I just call the CC company. It's just not worth the hassle of someone stealing your money like that

                              FYI: the credit card company waived the charges, but it took a couple weeks

                              I know violence is not the answer, I got it wrong on purpose

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                I have no problems with the Credit Card company doing that, what I have a problem with is Zen assuming that the customer has a crystal ball and therefore does not need some advice as to what the issue is.  I get an email from Zen everytime this happens (so they know there is a problem - so you think they could pop up a message to the customer).  It pains me to see some customers trying 6 or 7 times to pay for an order.  If I catch it happening I email or phone the customer, but it is a shit way to handle a paying customer and I lose more sleep over this than anything else…..

                                G

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 Reply Last reply Reply Quote 0
                                • DougNgD
                                  DougNg
                                  Joined:

                                  Perhaps adding a "WARNING" to the checkout page would be of assistance?

                                  ie: "If you are having difficulties checking out and you are an international customer, please check with your credit card company to see if you have a hold on international purchases"

                                  I know violence is not the answer, I got it wrong on purpose

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    Peter has just reminded me that we tralked about doing this.  I siad no because I think it looks shitty and pitiful, but on balance it appears to be the only solution we have.  I will ask him to do it…..G

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • BeatleB
                                      Beatle
                                      Joined:

                                      does this mainly happen to new customers or registered customers as well ?

                                      We can do anything

                                      http://bybeatle.com

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • SeulS
                                        Seul
                                        Joined:

                                        I've been having this with a UK website (Play.com) now as well… But I hate calling customer support service...

                                        Why don't they just accept Paypal for fuck sake...

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • D97x7D
                                          D97x7
                                          Joined:

                                          I've had it happen to me twice, both times UK companies both times I was a returning customer and I live in the UK.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • BeatleB
                                            Beatle
                                            Joined:

                                            this sucks…

                                            We can do anything

                                            http://bybeatle.com

                                            last edited by 1 Reply Last reply Reply Quote 0
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