Random questions to which you seek an answer
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I'm in a bit of a conundrum with an optical shop in London through which I ordered a pair of Cutler and Gross optical frames from. They run a website and have a legit storefront which made me feel comfortable ordering from whilst saving a considerable amount of money on the frames I ordered. Fast forward 6 months and I can't seem to get any sort of email response or get anyone on the phone to discuss my frame order which still shows as "Special order - Awaiting frame". From doing research online, tons of other people have attempted to order Cutler and Gross frames from this same shop and are getting the same treatment, no response and no frames. Since I've passed the time allotted for a chargeback on a debit card, what kind of recourse do I have if any? Do I need to just chalk this up as a loss or does anyone have any ideas as far as how I should proceed? Any help would be appreciated!
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Man, that sucks. I ordered some gear one time for a fundraiser I was doing and it never came. Turned out to be a phoney website. Luckily they took credit cards so the credit card company was able to find them and their contact phone number through their authorization key/number or somehow. Maybe your bank could do something similar and find out their phone number so you can report it somehow?
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That'll be my next step. I've contacted Cutler and Gross to inform them that said business is ripping off customers and clearly I'm not the only person they've done this to:
https://www.trustpilot.com/review/eyewearconcierge.com
I tracked down the owner and another employee via social media and messaged them directly and I haven't gotten a response yet and probably won't. I probably won't be able to perform a chargeback as it was purchased with a Mastercard Debit card through my Health Flexible Spending Account and any funds that aren't used by the end of the year are forfeited…
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I was thinking the other day, since I keep seeing "Raw & Unwashed" profiles pop up more and more, I figured some of the "old timers" could compile their list of "top 5" Iron Heart items that they have/had and enjoy the most. Essentially a "what items does every IH Fan "need" to start their collection, "thread."
Does this already exist? If not, does anyone else think this is a cool idea?
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Simple :
A pair of jeans in the 21oz and a UHF
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so much for me being original, huh haha
