Viberg

[Finn666]

actually i ment the forum member "Chris", but since we have like 2 (and maybe more) Chris´s in real life and on here i´m paging all Chris´s to put up some pics of their new vibergs…so far we have two then!

[Friday]

IH x Viberg - Sample

[FurattoHeddo]

Lovely!

[Finn666]

great pics friday!…love the macro.

[Friday]

Thanks guys… one heavy fekker those boots.. but tough as hell.. love them a lot.. been wearing them for a few months and it still looks like brand new...

[thomasnunnally]

Perfect Friday!

[Chris]

I'll try to get some pics up soon, Rafa.;)  Things are busy right now; hopefully, I'll get some time in the next couple of days.

[Finn666]

don't feel rushed mate, it's all good! just being excited that's all

[natehate]

has anyone found the communication with viberg and you to be um lets say rather less then satisfactory considering the price and custom nature of the beast?
i know theyre super busy, but fuck me a week- 2 weeks to responde to a email

[urbanwoodsman]

@natehate:

has anyone found the communication with viberg and you to be um lets say rather less then satisfactory considering the price and custom nature of the beast?
i know theyre super busy, but fuck me a week- 2 weeks to responde to a email

Not to shit up the thread but I had some questions about whites boots(through bakers) and they called me to make sure everything was correct and satisfactory.

[natehate]

with 8 bills on the line and cant get straight answers im not gonna be in a hurry for another pair of customs i know that much is true

[SpaceGnome]

Nate, I dont want to shit up the thread either, but thats one of the reasons they wont get my business.  Any place that makes the customer feel like getting a response is either a privilege or an inconvenience to the company can go f themselves.  Being too busy is not an excuse that I find acceptable.

[Chris]

I didn't have any issues with speed, but between the website and the two people I talked to, I got three different prices.  I also never got anything in writing.  At $600+, that's a bit disconcerting.  Shipping the boots without requiring a signature or even letting me know they were on the way, bothered me a bit, too.

I really like the boots, though.

[FOXY]

Trying to deal with Viberg directly has been a bad experience for me.

Dealing with them through one of their agents used to work OK/acceptable (if you consider +6 months wait time OK…) until recently.
Now they tell me not to bother with Viberg anymore.

Apparently, it has to do with the interview - them trying to raise their profile/prices to the level of the Japanese market and their buddies at Nigel C....

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[urbanwoodsman]

And we can't wait to see pics, Chris.

[Finn666]

^ !

^^ "raising prices" isn't something I'd have said in an interview anyway…not good for the customer-relationship at all imo!

[thomasnunnally]

G made the process extremely easy for me…..

[Chiba J.]

What was "the interview"?

[FOXY]

IIRC, it was posted wit a link earlier in this thread - Brett mentioning that if he had his way with the brand Viberg he would raise the profile/prices for whatever reasons…

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[SpaceGnome]

pretty sure this is the interview that set a lot of people off.  Granted, as Lando pointed out, that what Brett wants to do and what the rest of the team at Viberg want to do seem to be different.  Long story short, Brett wants to turn Viberg into a high end  boots, clothing and accessories line, and charge more.  If thats gonna happen is up to them, but when teh going rate is $600+ for some boots and shitty customer service, thats a hard pill to swallow.  Anyways, I dont want to come across as a hater, but between the storues I have read and my brief (brief, because they never returned my e-mails or calls) interactions with them, I have decided to watch from the sidelines when it comes to Viberg product.  I still think they make a drop dead sexy product, even though I dont like some of the lasts as much as others.  I just find their level of customer service absolutely unacceptable on just about every level.

@Chiba:

What was "the interview"?

@Sugar:

I followed a couple of links after viewing your boots and ended up at this recent interview with Brett Viberg:

http://www.themilltown.com/chat-with-brett-viberg/

Might be of interest to folks.