White's Boots
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My SD's arrived back from James Taylor and Sons today from their resole.
To be honest, I don't know if I'm happy or not. The quality of the workmanship seems to be very good, but it is definitely not the sole I asked for. I might just live with it though. :-\
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if its not what you asked for then its not what you asked for and they should rectify that….i like em though.
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Mega, I think they look good. I prefer a block heel but those are fine. Do you not like how aggressive they look or something?
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I definitely specified a Vibram composition half sole, or a Vibram mini lug sole, just my taste really. The quality of the workmanship is fine, but it's just not what I wanted.
I have emailed James Taylor and Sons to register my disappointment, especially considering their reputation this is a real elementary error on their part. I have suggested that they should either rework them free of charge, or provide a refund to allow me to get the rework done elsewhere.
What really pisses me off though is that the full lug sole is exactly the sole I sent them with to be replaced, plus I specified exactly what I wanted, spoke to them on the phone, emailed them pictures, and even sent them hard copies of pictures showing the exact profile I wanted to achieve with the soles I requested.
This is turning into a random rant now
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The heel wasn't changed Ed, they didn't carry what I wanted so I was planning to have that done separately. Oddly, the heel is the only bit I can't blame them for.
The quality of the workmanship is fine to be honest, they didn't stitch the Vibram on, but you'd be hard pushed to find many Rapid E machine in England.
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Nah, James Taylor and sons of Marleybone London. I've never heard a bad report about the Denim Doctor.
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I have almost that sole on my SJs (100F). It looked cool at the time, but they are somewhat uncomfortable
I hardly ever wear them because it's a bit of a pain in the ass to ride a bike with those spikes coming out the bottom.
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go back a few pages & look at the boots riff inherited. they are worth a second look & it's a cool little story that goes along with it as well
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Aww thanks monday. If you want more detailed pics lemme know.
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24 hours later and absolutely no response from James Taylor and Sons, so much for being a reputable cobbler
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I know, thankfully I have a full trail of email correspondence including the descriptions and pictures which I sent them, as evidence. I have emailed them again to bluntly say that I am very disappointed that they have chosen not to respond considering the amount of money that they have charged me, and the mistake that they have made.
If I hear nothing back tomorrow, of get an unsatisfactory response, I will simply forward my complaint to Trading Standards.
Assholes
