Scuba anyone?

[Bridger]

@Karol said in Scuba anyone?:
My fucking hook was out and about few times to many this last trip...

@Giles said in Scuba anyone?:

My fucking hook used to fall out of the pouch it came with

@Karol - sounds like a great trip, good to get the hook out when travelling

@Giles - did that excuse ever work?

[Giles]

Up there with the most boring post ever......My wing has not arrived, but the weight pockets have

[Karol]

@Giles WTF?!

[JDelage]

Going to Roatan in a month and a half. My son will get certified there while I do some dives, and we'll dive together the last couple of days. Should be fun. Lots of planning beforehand as he needs a full set of gear.

[Giles]

@Karol said in Scuba anyone?:

@Giles WTF?!

Yeah, bit annoying

[Karol]

@JDelage Its going to be great!

[Karol]

Well, I will just put it out there - I opened the diving season in Stockholm. The water temperature was 4 degrees Celsius at 3m and 3 Celsius below. That 3 was the coldest I ever experienced. We did 2 dives and when returning to the shore after the second one I was intensely thinking if it is possible to lose fingertips if it's still above 0 Celsius. Ahh and there was a hailstorm between the dives.
Ahh my beautiful Raja Ampat, where are you now?

[Giles]

Utter madness......

[Giles]

@Karol said in Scuba anyone?:

@Giles WTF?!

Driving me wild. I placed 2 orders with DIVEINN. I have had no email comms from them, but both orders were showing in my account with them. The smaller of the 2 orders was delivered, then both orders disappeared from my account. I have been trying to explain that to them for the last week or so, I have been asked multiple times what my order numbers are, I don't fucking know, I have no emails and the orders are no longer in my account. Have you tried asking Royal Mail? How the fuck would they know why my orders are not showing in my account on your website? etc etc etc

This morning I was told that I mast have ordered them from a different email address. NO I FUCKING DID NOT.........

[goosehd]

@Giles time to threaten with a chargeback? I was just reading the reviews and it seems like their lower tier customer service is handled by bots/automated shite…maybe the threat will get you sorted to the appropriate level of support. Hate doing that kind of stuff, but when there isn’t a way to pick up the phone and talk things through. (From Canada it looks like you can only use live chat or email).

[Giles]

Thank you. I will do a chargeback if I have to. But Amex won't let me do that until 14 days after my first bitchomail

[goosehd]

Bitchomail added to my lexicon.

[Karol]

@Giles Fuck those wankers!

But surprisingly your story came just in time so I could warn a friend who was just in the morning sending me page to that web shop saying he is going to order from them. I showed him your post. One more saved.

@goosehd your assessment of their support capability is exactly on point.