Scuba anyone?
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Well, I will just put it out there - I opened the diving season in Stockholm. The water temperature was 4 degrees Celsius at 3m and 3 Celsius below. That 3 was the coldest I ever experienced. We did 2 dives and when returning to the shore after the second one I was intensely thinking if it is possible to lose fingertips if it's still above 0 Celsius. Ahh and there was a hailstorm between the dives.
Ahh my beautiful Raja Ampat, where are you now? -
@Karol said in Scuba anyone?:
@Giles WTF?!
Driving me wild. I placed 2 orders with DIVEINN. I have had no email comms from them, but both orders were showing in my account with them. The smaller of the 2 orders was delivered, then both orders disappeared from my account. I have been trying to explain that to them for the last week or so, I have been asked multiple times what my order numbers are, I don't fucking know, I have no emails and the orders are no longer in my account. Have you tried asking Royal Mail? How the fuck would they know why my orders are not showing in my account on your website? etc etc etc
This morning I was told that I mast have ordered them from a different email address. NO I FUCKING DID NOT.........
"OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011
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@Giles time to threaten with a chargeback? I was just reading the reviews and it seems like their lower tier customer service is handled by bots/automated shite…maybe the threat will get you sorted to the appropriate level of support. Hate doing that kind of stuff, but when there isn’t a way to pick up the phone and talk things through. (From Canada it looks like you can only use live chat or email).
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@Giles Fuck those wankers!
But surprisingly your story came just in time so I could warn a friend who was just in the morning sending me page to that web shop saying he is going to order from them. I showed him your post. One more saved.
@goosehd your assessment of their support capability is exactly on point.
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In their defence, I have ordered a lot of stuff from them in the past with no issues. But because I have never had a problem before, I have not had to contact their customer disservice department.....
"OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011
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@Giles Thinking what to do here, and this seem to be your closest authorized dealer - https://andark.co.uk/ just on the other side of the Southampton water.
Bridge Rd, Swanwick,, 256 , SouthamptonGo with someone local that will support you when there is time for a maintanance, etc
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Thank you. I'm not that bothered with maintenance on a BCD, most of it I can do myself. In 22 years of regular diving, I've only needed to send a BCD away once, and in retrospect, I did not need to do that :-). Regs, now that is another matter. But with them, again, I don't get them serviced that often, 2 times I have sent them away, they have failed on the first dive post service. I look after my gear pretty well, and know if something isn't right pretty early on.
Also, I don't do anything extreme any longer. I think the deepest I have dived in the last 15 years is 35m, I can get up from there very safely on a lung full of air, and I'm not that bothered if I miss a safety stop....And I dive Nitrox, so there is a fairly shallow dive limit.
As I said to someone who was fussing over me in Indonesia, I've done 750 dives, and aint died yet....
