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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • bagley920B
      bagley920
      Joined:

      Brokerage fees are designated by the country. Some countries allow UPS to act their own broker, some require 3rd party brokers, such as Canada. It is simply up to the government of the destination country as to whether this happens, same as customs fees. UPS is merely doing what they have to do to deliver your package. They are not making money off of customs or brokerage fees.

      If I am not I, who will be? -Henry David Thoreau

      last edited by 1 Reply Last reply Reply Quote 0
      • bagley920B
        bagley920
        Joined:

        I'm not sure how one would include brokerage fees in the price bc just like customs, it isn't a set fee

        And yes, I work for UPS. Some of you know that, some don't.

        If I am not I, who will be? -Henry David Thoreau

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        • Z
          zwer
          Raw and Unwashed
          Joined:

          I'm not sure about UPS not making money on brokerage. I never get charged brokerage by anyone but UPS and I doubt that it's built into other companies fees as they'd be much higher.

          Example: My IHSW-03 - I got charged $20 brokerage from UPS. My TWSH-03, delivered via Parcel Force/Canada Post - no charge.

          last edited by 1 Reply Last reply Reply Quote 0
          • ?
            Guest
            Joined:

            @bagley920:

            I'm not sure how one would include brokerage fees in the price bc just like customs, it isn't a set fee

            And yes, I work for UPS. Some of you know that, some don't.

            i work for ups too.. I'm a driver in  PA

            last edited by 1 Reply Last reply Reply Quote 0
            • thomasnunnallyT
              thomasnunnally
              Joined:

              @zwer:

              I'm not sure about UPS not making money on brokerage. I never get charged brokerage by anyone but UPS and I doubt that it's built into other companies fees as they'd be much higher.

              Example: My IHSW-03 - I got charged $20 brokerage from UPS. My TWSH-03, delivered via Parcel Force/Canada Post - no charge.

              That's all Canada, and it is hit or miss.  Sometimes I get charged.  Sometimes I don't.  And that goes for UPS, Canada Post, etc.

              Out with the new! In with the old!

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              • ?
                Guest
                Joined:

                I'll put this here, knowing it will be deleted, but hoping the interested parties see it first:

                Canada (must be marked as gift)
                Total declared value under $75, no charge.
                Listed as being made in Canada, no charge.

                USPS/Canada post are a bit more lenient if the above are not labeled as such. UPS, on the other hand, will kindly put two Jake Steed Dildos in you, all the while giving you a broad, toothy smile.

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                • Z
                  zwer
                  Raw and Unwashed
                  Joined:

                  I got charged customs/GST (fine, sometimes you win, sometimes you lose) and a brokerage fee on top of it. I've never been charged brokerage by anyone other than UPS.

                  I've been a hard core sneaker collector since 2007. I'm used to paying customs/GST. That brokerage charge drives me crazy.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • bagley920B
                    bagley920
                    Joined:

                    @zwer:

                    I'm not sure about UPS not making money on brokerage. I never get charged brokerage by anyone but UPS and I doubt that it's built into other companies fees as they'd be much higher.

                    Example: My IHSW-03 - I got charged $20 brokerage from UPS. My TWSH-03, delivered via Parcel Force/Canada Post - no charge.

                    Canada Post is a government agency, similar to USPS, which also doesn't charge brokerage fees

                    Even as a UPS employee, I'd recommend USPS for international if there's no hurry

                    If I am not I, who will be? -Henry David Thoreau

                    last edited by 1 Reply Last reply Reply Quote 0
                    • ?
                      Guest
                      Joined:

                      I agree. I choose USPS everytime over ups.. But how does Giles send through UPS with no brokarage fee? And it gets here in two days

                      last edited by 1 Reply Last reply Reply Quote 0
                      • ChrisC
                        Chris
                        Raw and Unwashed
                        Joined:

                        Might be useful to check out the Duty and Taxes Worldwide thread.  It has some good links on how to calculate duties and fees for all sorts of goods.

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                        • bagley920B
                          bagley920
                          Joined:

                          @nerkg:

                          I agree. I choose USPS everytime over ups.. But how does Giles send through UPS with no brokarage fee? And it gets here in two days

                          I do know that Express service is much less likely to be dinged than a standard service

                          If I am not I, who will be? -Henry David Thoreau

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                          • ?
                            Guest
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                            @bagley where do you work and what do you do for UPS

                            last edited by 1 Reply Last reply Reply Quote 0
                            • bagley920B
                              bagley920
                              Joined:

                              @nerkg:

                              @bagley where do you work and what do you do for UPS

                              Raleigh, local rep for UPS Stores in my area

                              If I am not I, who will be? -Henry David Thoreau

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                              • natehateN
                                natehate
                                啓蒙家
                                Joined:

                                ive been hit with a brokerage fee from ups when g sent me stuff
                                now g ships to me parcel force
                                g and p are awesome like that

                                don't you know there ain't no devil? only god when he's drunk!

                                last edited by 1 Reply Last reply Reply Quote 0
                                • Z
                                  zwer
                                  Raw and Unwashed
                                  Joined:

                                  Backed! Parcel Force to Canada is where it's at, though I've heard friends in the UK refer to it as Parcel Farce

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                                  • cc.riderC
                                    cc.rider
                                    Joined:

                                    ups is the worst. for canadians.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • ?
                                      Guest
                                      Joined:

                                      Blame Canada. Blame Canada

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                                      • bagley920B
                                        bagley920
                                        Joined:

                                        @cc.rider:

                                        ups is the worst. for canadians.

                                        I would agree but has mostly to do with the Canadian government

                                        If I am not I, who will be? -Henry David Thoreau

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                                        • derivative666D
                                          derivative666
                                          Joined:


                                          Danner Mountain Light II

                                          "honorable mention to the bearded giant aka derivative666 for being a stand up dude & not changing with the seasons since i've been around these parts" Monday

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                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            Actually Canada is the worst place for us to send stuff to period. Honestly, there is no other country we ship to that we have so much trouble with.

                                            That is not blaming Canada, that is fact.

                                            Also how does this work?  I have a big shipment of Viberg Boots to go from Canada to Tokyo.  It is cheaper for me to ship them to the UK, pay duties and then ship them to Japan and pay a second lot of duties than it is for me to ship them direct from Canada to Japan.  Feckin madness….

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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