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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    ALDEN

    Footwear
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    • O
      Omega Man
      Haraki san Student
      Joined:

      Sorry to hear that.  Can't believe Alden did such a shoddy job on its 'flagship' Indy.  Send your picture and story directly to Alden and see what they could do, no?  Wait, if I may ask, are these seconds, if it is, it may be a problem.

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        I sent pictures of the first substandard pair to Aldens 3 times.  No response so I phoned them up and they said "this is an issue between you and the retailer, we will not get involved".

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

        last edited by 1 Reply Last reply Reply Quote 0
        • thomasnunnallyT
          thomasnunnally
          Joined:

          ugh great story…makes me think twice about getting pair.

          I personally am trying to find a casual chukka/boot that works all year round.

          Out with the new! In with the old!

          last edited by 1 Reply Last reply Reply Quote 0
          • SeulS
            Seul
            Joined:

            @Giles:

            I dunno what to buy next.

            G

            Grenson?.. Made in the UK!.. The pair I have is indestructible…

            last edited by 1 Reply Last reply Reply Quote 0
            • ALEX1976A
              ALEX1976
              Banned
              Joined:

              @Giles:

              I have now officially gone off Alden.

              I bought a pair of Indys back in Feb they were seriously substandard (I would not have paid USD100 for them in a garage sale) - Kiya laughed when I took them out of the box.  They were replaced (after a lot of wrangling).  I noticed today that this has happened to the replacement pair which I have worn them no more than a dozen times:

              take red wings;-)

              Quite probably the last pair of Aldens I buy.

              G

              last edited by 1 Reply Last reply Reply Quote 0
              • nixageN
                nixage
                Raw and Unwashed
                Joined:

                I'd check out Tricker's Country line (or Alfred Sargent).  I love both of those but can't wear them since they are too wide for me.

                Otherwise, I can definitely vouch for Red Wings.  I have both the Iron Ranger and the Gentleman Traveler.  Great Boots!

                last edited by 1 Reply Last reply Reply Quote 0
                • BeatleB
                  Beatle
                  Joined:

                  I've heard of several people having issues with the stitching…might be Alden is currently producing way more than their standard quantity...quality always suffers..luckily enough non of mine show any of those symptoms...

                  We can do anything

                  http://bybeatle.com

                  last edited by 1 Reply Last reply Reply Quote 0
                  • O
                    Omega Man
                    Haraki san Student
                    Joined:

                    Kind of strange.  I have heard that Alden has 2 quality standards.  One being regular and the other Alden of New England standard.  Alden is a good brand and they are not cheap.  I heard good things about them before but I guess they are now making a compromise between quantity and quality.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • nixageN
                      nixage
                      Raw and Unwashed
                      Joined:

                      @Omega:

                      Kind of strange.  I have heard that Alden has 2 quality standards.  One being regular and the other Alden of New England standard.  Alden is a good brand and they are not cheap.  I heard good things about them before but I guess they are now making a compromise between quantity and quality.

                      If those boots are leather lined that they should be made to the 'New England' standard.  I can tell you though that I've never had a pair of shoes or boots, no matter how cheap, that tore apart like that in the first couple of weeks.  That's beyond bad workmanship.  You'd have to make some serious mistakes in production/manufacturing to achieve this.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        I'm gonna get out of this conversation right now there is a high probability that I will get extremely animated…...G

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                        • nixageN
                          nixage
                          Raw and Unwashed
                          Joined:

                          Just get your frustrations out by writing a letter (email) to Alden, even if it doesn't achieve anything but you getting your point across and having a record of it

                          last edited by 1 Reply Last reply Reply Quote 0
                          • SeulS
                            Seul
                            Joined:

                            @Giles:

                            I'm gonna get out of this conversation right now there is a high probability that I will get extremely animated…...G

                            I don't think there are people here who will blindly defend Alden and ignore your pic and the other stories… This isn't SuFu, Giles  😛

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                            • thomasnunnallyT
                              thomasnunnally
                              Joined:

                              I like animated!

                              Out with the new! In with the old!

                              last edited by 1 Reply Last reply Reply Quote 0
                              • BeatleB
                                Beatle
                                Joined:

                                yeah, what's wrong with that ? get it off your chest…

                                We can do anything

                                http://bybeatle.com

                                last edited by 1 Reply Last reply Reply Quote 0
                                • O
                                  Omega Man
                                  Haraki san Student
                                  Joined:

                                  @Giles:

                                  I'm gonna get out of this conversation right now there is a high probability that I will get extremely animated…...G

                                  Sorry G, didn't mean to get your blood boiling!  But definitely send a complaint with pictures to Alden.  You may want to touch base with Tom at Leather Soul Hawaii.  Although you might not have purchased them from Tom, he may be able to connect you with the right people at Alden.  He sells A LOT of Alden collabs.

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                                  • SeulS
                                    Seul
                                    Joined:

                                    I wonder how strict Kiya is gonna check on quality for the SExAlden collab…

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • nixageN
                                      nixage
                                      Raw and Unwashed
                                      Joined:

                                      @Seul:

                                      I wonder how strict Kiya is gonna check on quality for the SExAlden collab…

                                      Unless he'll take a couple of the boots and slice them open to inspect, there's nothing much he can do to avoid this type of issue.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • SeulS
                                        Seul
                                        Joined:

                                        Yeah - I realise that… Guess he's aware of the issues though seeing how he started laughing as Giles took 'm out of the box  😉

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • GilesG
                                          Giles
                                          IHUK Crew
                                          Joined:

                                          I am FUCKING appallled.  And will 100% definitely not countenece a collab between IH and Alden.  The first pair were shit - OK I understand that stuff gets through QC that shouldn't (it happens to us too), but when it does, to deny there is a problem and imply that I am an arshole is criiminal.  It cost me USD80 to ship the fucking things back to Alden for them to tell me there was nothing wrong with them.    This is what Alden said:

                                          'INSPECTION OF THE SHOES HAS REVEALED NO DEFECTS IN EITHER MATERIAL OR MANUFACTURE. 
                                          Because of the above determination we must return these shoes to you with no adjustment made.'

                                          The retailer I bought them from, stepped up to the mark, saying that he agreed with me me and replaced them at his cost.  So far I have spent 400 odd on the boots plus about 120 in shipping and still have a pair of crap boots the wrong side of the Atlantic.  I don't want to prejudge, but I suspect the next thing I will be asked to do is to send the second shitty pair back to USA at my expense.

                                          Alden have pissed me off and I will never buy from them again, and I will certainly repeat this story at every opportunity.

                                          If I treated you guys like this, I would have no custom….G

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • thomasnunnallyT
                                            thomasnunnally
                                            Joined:

                                            @Giles:

                                            I am FUCKING appallled.  And will 100% definitely not countenece a collab between IH and Alden.  The first pair were shit - OK I understand that stuff gets through QC that shouldn't (it happens to us too), but when it does, to deny there is a problem and imply that I am an arshole is criiminal.  It cost me USD80 to ship the fucking things back to Alden for them to tell me there was nothing wrong with them.    This is what Alden said:

                                            'INSPECTION OF THE SHOES HAS REVEALED NO DEFECTS IN EITHER MATERIAL OR MANUFACTURE. 
                                            Because of the above determination we must return these shoes to you with no adjustment made.'

                                            The retailer I bought them from, stepped up to the mark, saying that he agreed with me me and replaced them at his cost.  So far I have spent 400 odd on the boots plus about 120 in shipping and still have a pair of crap boots the wrong side of the Atlantic.  I don't want to prejudge, but I suspect the next thing I will be asked to do is to send the second shitty pair back to USA at my expense.

                                            Alden have pissed me off and I will never buy from them again, and I will certainly repeat this story at every opportunity.

                                            If I treated you guys like this, I would have no custom….G

                                            I thought that would be the gist of it.  Especially the collab part.  Very interesting.  Going to have to think hard before I make any purchases.  Thanks Giles.

                                            Out with the new! In with the old!

                                            last edited by 1 Reply Last reply Reply Quote 0
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