Don't Mourn, Organize! Leather Goods by Scott Willis

[natehate]

that sucks,

[Mild7]

It does.. Im now talking with John Faler.

[natehate]

i really dig shanes black belt and wanted to get something similar

[tatmantall]

I've heard not one word since.

[J-IV]

@natehate:

anybody that was waiting to hear from him get any response yet?
been thinking about some belts but dont wanna dive into a shit storm

Personally, I got pretty quick responses. He answers about a couple days after.

Unless you're talking about the actual product being made, in which case, I've been waiting since Jan 20th. (no rush though)

[urbanwoodsman]

Got a response like 10mins after I emailed him today. It's been a few weeks since I'd OKed my projects and I just wanted to check up. He said he was sorry, he's super slammed but my wallet and belt should be done next week. We'll see.

[natehate]

yeah i got a really fast response to

[seanocono]

I'm sorry to hear that people are having trouble reaching Scott. That wasn't my experience at all.

Here is my 1.7" Natural American Harness Belt. Brushed heavy-duty buckle. 7 circular holes, 3/4" apart – due to my tendency to fluctuate in weight. I actually stole that idea from the Saddleback Old Bull belt.

Apologies for the low quality iPhone pics. It's the best I have, at the moment.

[tatmantall]

That thing is pretty gosh dang cool man!

[seanocono]

Thank you, I'm happy with how it turned out… Great advice on the 62 BTW.  I received 3/8" shrinkage all around -- resulting in a perfect fit.  Cheers!

[tatmantall]

Great news sir! Glad it worked out for you. Was actually wearing my 62 today

[joesaintjohn]

Okay, I need Sean's belt, albeit longer, and with a brass buckle. *beltswoon

[urbanwoodsman]

Should have these within a week. Can't wait.

16oz. Natural American Harness Belt with Brass buckle

Long wallet-
Inside- natural Front Quarter Horsehide
Outside- natural horsehide with Olive CXL details

[natehate]

Looks dope Shane. But dude is weird. Super fast communication then nothing.

[seanocono]

Anyone who willfully lives in Utah is a little weird, in my book.

He does excellent work, though.

[summ3rhays]

I love it here in Utah. Oh, wait I may have just confirmed your statement. Scott is a school teacher in addition to his leather work. For a little perspective.

[seanocono]

I do admit that Southern Utah is really beautiful. Salt Lake and Provo are not my cup of tea, but to each their own.

And to keep it relatively on topic, I have had nothing but a great experience with Scott and his products. I plan on making additional purchases in the very near future.

[tatmantall]

I messaged Scott early this morning. The last time I have heard from him was December 11. He told me he would send me pics when my wallet and reign were ready. He had originally quoted me 3 weeks for it to be completed.
That being said, I am very dissappointed in his customer service skills. 2 months later I have not heard one word. Not even just to let me know things got backed up or anything. At this point, I'm not even sure if I want the thing anymore.
F it. I picked up a nice redmoon while I was waiting anyways
RANT OFF
Sorry, just find it strange how punctual this guy was with returning emails and then…... crickets chirping* NOTHING***

[seanocono]

^Yeah, that is really frustrating/annoying/confusing.  It's especially strange that there is such a wide range of satisfaction with his service.  I had a great experience, but I only ordered a belt.  Understandably, wallets take longer to make; but a 30 second email response seems like the minimum, necessary courtesy.

[tatmantall]

he wrote me back last night with a very brief messaged that said sorry it has taken so long. sent a few pics of the project in progress. Looks good, but noticed he has replaced the silver indian head concho we agreed upon with, what appears to be, a stainless steel button…. not real thrilled about that and have messaged to inform him this was not the agreed to specifications.  :-\