Flint & Tinder

[Seth]

Anyone know if this company is going out of business or did their Service Department all quit?

I placed an order and they usually send tracking right away. I waited three days to ask about it got no reply to my request for tracking. Then 3 days later I asked again and got no reply. Then 2 days later I called a few times on their 800 number and could not be connected. Then I tried the Need Help chat link and got "No Agents Available".  I'm not even sure who to contact at this point. Maybe my Visa card to ask for a refund.

Did this company explode? Their order processing and service sucks.

[4c]

@Seth:

Their order processing and service REALLY sucks.

[xtcclassic]

So weird, I have never had a single problem. I had some questions a few weeks back, so I emailed them and got a response within a few days, and I think there was a weekend in between. I've placed a few orders over the last four months and everything arrived pretty quickly. Not sure what might be going on…