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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • ?
      Guest
      Joined:

      @bagley920:

      Receiver pays all customs and brokerage fees with UPS, never been any different, would be the same with any company from any part of the world

      I bought shoes from Italy before, it was included in price and everything explained to me ahead of time.. By the way none of this is directed at any of you, I just hate bad and manipulative customer service and would tell anyone not to shop at caliroots any chance I get. It would be one thing if it was 20 bucks, but if it was a chance of being 150 dollars. Ahhh you might want to mention that before I complete my purchase

      last edited by 1 Reply Last reply Reply Quote 0
      • bagley920B
        bagley920
        Joined:

        Brokerage fees are designated by the country. Some countries allow UPS to act their own broker, some require 3rd party brokers, such as Canada. It is simply up to the government of the destination country as to whether this happens, same as customs fees. UPS is merely doing what they have to do to deliver your package. They are not making money off of customs or brokerage fees.

        If I am not I, who will be? -Henry David Thoreau

        last edited by 1 Reply Last reply Reply Quote 0
        • bagley920B
          bagley920
          Joined:

          I'm not sure how one would include brokerage fees in the price bc just like customs, it isn't a set fee

          And yes, I work for UPS. Some of you know that, some don't.

          If I am not I, who will be? -Henry David Thoreau

          last edited by 1 Reply Last reply Reply Quote 0
          • Z
            zwer
            Raw and Unwashed
            Joined:

            I'm not sure about UPS not making money on brokerage. I never get charged brokerage by anyone but UPS and I doubt that it's built into other companies fees as they'd be much higher.

            Example: My IHSW-03 - I got charged $20 brokerage from UPS. My TWSH-03, delivered via Parcel Force/Canada Post - no charge.

            last edited by 1 Reply Last reply Reply Quote 0
            • ?
              Guest
              Joined:

              @bagley920:

              I'm not sure how one would include brokerage fees in the price bc just like customs, it isn't a set fee

              And yes, I work for UPS. Some of you know that, some don't.

              i work for ups too.. I'm a driver in  PA

              last edited by 1 Reply Last reply Reply Quote 0
              • thomasnunnallyT
                thomasnunnally
                Joined:

                @zwer:

                I'm not sure about UPS not making money on brokerage. I never get charged brokerage by anyone but UPS and I doubt that it's built into other companies fees as they'd be much higher.

                Example: My IHSW-03 - I got charged $20 brokerage from UPS. My TWSH-03, delivered via Parcel Force/Canada Post - no charge.

                That's all Canada, and it is hit or miss.  Sometimes I get charged.  Sometimes I don't.  And that goes for UPS, Canada Post, etc.

                Out with the new! In with the old!

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                • ?
                  Guest
                  Joined:

                  I'll put this here, knowing it will be deleted, but hoping the interested parties see it first:

                  Canada (must be marked as gift)
                  Total declared value under $75, no charge.
                  Listed as being made in Canada, no charge.

                  USPS/Canada post are a bit more lenient if the above are not labeled as such. UPS, on the other hand, will kindly put two Jake Steed Dildos in you, all the while giving you a broad, toothy smile.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • Z
                    zwer
                    Raw and Unwashed
                    Joined:

                    I got charged customs/GST (fine, sometimes you win, sometimes you lose) and a brokerage fee on top of it. I've never been charged brokerage by anyone other than UPS.

                    I've been a hard core sneaker collector since 2007. I'm used to paying customs/GST. That brokerage charge drives me crazy.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • bagley920B
                      bagley920
                      Joined:

                      @zwer:

                      I'm not sure about UPS not making money on brokerage. I never get charged brokerage by anyone but UPS and I doubt that it's built into other companies fees as they'd be much higher.

                      Example: My IHSW-03 - I got charged $20 brokerage from UPS. My TWSH-03, delivered via Parcel Force/Canada Post - no charge.

                      Canada Post is a government agency, similar to USPS, which also doesn't charge brokerage fees

                      Even as a UPS employee, I'd recommend USPS for international if there's no hurry

                      If I am not I, who will be? -Henry David Thoreau

                      last edited by 1 Reply Last reply Reply Quote 0
                      • ?
                        Guest
                        Joined:

                        I agree. I choose USPS everytime over ups.. But how does Giles send through UPS with no brokarage fee? And it gets here in two days

                        last edited by 1 Reply Last reply Reply Quote 0
                        • ChrisC
                          Chris
                          Raw and Unwashed
                          Joined:

                          Might be useful to check out the Duty and Taxes Worldwide thread.  It has some good links on how to calculate duties and fees for all sorts of goods.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • bagley920B
                            bagley920
                            Joined:

                            @nerkg:

                            I agree. I choose USPS everytime over ups.. But how does Giles send through UPS with no brokarage fee? And it gets here in two days

                            I do know that Express service is much less likely to be dinged than a standard service

                            If I am not I, who will be? -Henry David Thoreau

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                            • ?
                              Guest
                              Joined:

                              @bagley where do you work and what do you do for UPS

                              last edited by 1 Reply Last reply Reply Quote 0
                              • bagley920B
                                bagley920
                                Joined:

                                @nerkg:

                                @bagley where do you work and what do you do for UPS

                                Raleigh, local rep for UPS Stores in my area

                                If I am not I, who will be? -Henry David Thoreau

                                last edited by 1 Reply Last reply Reply Quote 0
                                • natehateN
                                  natehate
                                  啓蒙家
                                  Joined:

                                  ive been hit with a brokerage fee from ups when g sent me stuff
                                  now g ships to me parcel force
                                  g and p are awesome like that

                                  don't you know there ain't no devil? only god when he's drunk!

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • Z
                                    zwer
                                    Raw and Unwashed
                                    Joined:

                                    Backed! Parcel Force to Canada is where it's at, though I've heard friends in the UK refer to it as Parcel Farce

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                                    • cc.riderC
                                      cc.rider
                                      Joined:

                                      ups is the worst. for canadians.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • ?
                                        Guest
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                                        Blame Canada. Blame Canada

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                                        • bagley920B
                                          bagley920
                                          Joined:

                                          @cc.rider:

                                          ups is the worst. for canadians.

                                          I would agree but has mostly to do with the Canadian government

                                          If I am not I, who will be? -Henry David Thoreau

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • derivative666D
                                            derivative666
                                            Joined:


                                            Danner Mountain Light II

                                            "honorable mention to the bearded giant aka derivative666 for being a stand up dude & not changing with the seasons since i've been around these parts" Monday

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